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bachelor degree in telecommunication engineering 

academy of engineering science 

ten semesters of telecommunication studies 


Advance diploma in networking technology

Aptech computer education

Six semesters of advance networking studies

2008 2011

diploma in electrical engineering

sudan university for since and technology

Six semesters electrical engineering diploma

Work History


electrical thechnical construction

constriction co 

electrical construction and drowning for new building with executing 

Apr 2013Apr 2014

electrical technical

Khartoum university

one year national service in  electrical maintenance

Jul 2014Jul 2015

Contact Center agent

zain sudan

one year working in Zain contact center helping customers by phone




Aptech computer education

Cisco certified network associate


Linux red hat administration

Aptech computer education

Linux red hat enterprise administration



Aptech computer education

Microsoft certified internet protocol


Exchange server

Aptech computer education

Exchange server course at aptech Sudan


microsoft office package

aptech computer education

Office package ( word, PowerPoint,excel,...etc)


High communication skills

During the one year in the contact center in zain Sudan I have made it

Driving licence

excellent car driver Licence since 2011

Hard worker and good team work member

High ability of working with team to get to the team goals

Done with national service

done with national service

English language

Good listener and writer and am talking English as second language the first is Arabic mother language


Medium planning skills once all the inputs and parameters are available

good researcher

High ability to Research and find the wanted information before deadline time

Gosghiat and metting skills

 Ability to Goshiat with customers and work colleagues 

staffing roles and protocols

Good knowledge about the position catogory and importance of each employee

Quick learner

Quick learner and high ability to communicate with work environment 

high Reporting skills

High Reporting skills and ability to point to the problem and suggest solutions

good situation analyser

Analysis situation carefully and ability to take dead line decisions

Thinking outside the box

Ability to envent new solutions and Thinking outside the box and helps in making New decision

working under stress

Ability to work under stress and get the target


zain contact center

The manager and supervisors who works in zain during the above period

Aptech global education

The head and administration of aptech Sudan

khartoum university

National service administratiom and head of university gard

Short courses

*Global system of mobile communication GSM  

*Project management professionally


Studied at brain power center