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Work History

Apr 2013Nov 2015

Supervisor Insurance

Faysal Bank
  • lodgment of insurance cases Secured / Unsecured assets insurance claims
  • Arrange All New leased risk coverage Insurance policies of All regions
  • Insurance premium billing from all insurance co. Receiving / PPR / Insurance Policies / Reconciliation / Pay order
  • Arrange Tracker location from Tracker / Insurance Co’s as required.
  • Scrutinizing of all insurance claim documents according to prudential’s / clauses of insurance policies.
  • Arrange claims settlement and required documentation from Customer / Collection as required by insurance Co’s
  • Deposit partial losses cheques in relevant customer payment account.
  • Precede timely adjustment of funds through claim settlement for termination on account in the system.
  • Arrange required insurance policies to customers as required for respective regions
  • Keep insurance policies hard copies in safe and key as / if sent by insurance co.
  • Resolved customer’s complaints in timely manners
  • Deliver insurance policies to customers as required.
  • Sign and stamp Insurance claim forms after checking the DPD of the customers.
  • Resolve partial loses issues of the customers.
  • Visit to Nadra / Hospitals / Surveyor / Insurance Co.s as required for verification of secured / un-secured assets insurance cases.
  • Identify customer insurance related issues and timely action and resolve accordingly.
Mar 2009Apr 2013

Regional Settlement Coordinator

Faysal Bank
  • Reconciliation of settlement and coordinate with country settlement coordinator on daily basis.
  • Share the daily settlement status within the regions and fix the anomalies if there any.
  • Compilation of settlement documents and sent it for closure.
  • Follow-up with customers on all pending settlements to avoid void ratio.
  • Share settlement status analysis in terms of product-wise, bucket-wise and segment-wise with Head of Collections in terms of GCL and provisioning impact and further forecast the upcoming numbers.
  • Maintain complete settlement documents and MIS in order to complete the audit trail.
  • Share the different analytical cuts with the management on regular basis.
Jul 2004Mar 2009

Team Leader

Royal Bank Of scotland
  • People Management /Portfolio Management.
  • To manage respective flows.
  • Updating of  MIS status on daily basis including Rollback Current
  • Giving visits to help curing the chronic and problematic customers of higher buckets
  • Skip Tracing of Customers
  • Allocation of A/C volume wise
  • To secure the interest of the Bank while dealing with a client
  • To minimize delinquency levels.
  • To maintain best service standard while managing collection functions.
  • Compliance to cash Handling Policy.
  • To maintain flow of the assigned bucket with in the given targets.
  • To ensure that skip accounts are identified at early stages and proper skip tracing strategy is followed
  • Taking dunning Letter for both PIL & BTF.
Nov 2003Jul 2004

Credit Analyst

ABN AMRO N.V
  • Processing of loans.
  • To check credentials for loan products (Personal Installments Loan, Balance Transfer Facility, and CNC).
  • A very critical aspect of my job was to authenticate, verify the authenticity of legal /collateral and documents making on which the disbursement of loans are highly dependant and assigning limits to the customers keeping in mind their pay-back capacity
  • To  supervise the telephonic-verification and physical verification of loan applications
  • Forwarding of dispersal letters.
  • Account opening
Aug 2003Nov 2003

Verification Officer

ABN AMRO N.V
  • Receiving verification forms from CIU on daily basis.
  • Planning & assigning route for verifications.
  • Cross verify the Residential & Business verifications along with Bank Statements.
  • Making MIS of verifications on daily basis.
  • Discussion with FRMU on problematic verifications.
  • Govern colleagues & to train new verification officers.
Jul 2002Jul 2003

Data Processing Officer

Muller & Phipps Ltd.

Education

Bachelor of Science

Balochistan University

Majors Subjects are Math’s, Physics and Statistics

Skills

Proficient in Microsoft Office, Windows

Summary

Text Section

References

References may be furnished upon request.