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Muamer Zigo

Sales-Marketing-Computer Science-Personal Trainer-Physical Therapy 

Work History

2015Present

Service Technician

ADT - Outsource, LLC
ADT security systems-Fremont, CA Field Service/Install Technician Installs, dismantles and reconstructs equipment required by customer or ADT (Safe-watch, DSC, ITI Simon, Quick Connect…) Making connections and adjustments as directed, testing operation of all components of each system to the signal-receiving center to properly establish service. Installation and servicing security system components(Motion Detectors, Security Cameras, Door and Window Contacts, Glass Breaks, Key-fobs, Sirens…) Troubleshooting communication failure Educating customers how to use Security System
20142015

Field Technician

Symantec, EMR CPR Global IT
Mountain View, CA Data/Field Technician Wall-fished Cat5/6 through drop ceiling and under the floor Build rack and install switches and cable management Pulling and routing Cat5, Cat5e, and Cat6 Ethernet cables, and fiber cables in data center and new commercial environments Dressing and terminating distribution frames(patch panels and PDU) Installation of cables, servers, and racks
20102014

Homebuilder

GROUP-Sarajevo, Bosnia and Herzegovina and San Jose
HOMEBUILDER, CA Apprentice Electrician(completed 500 electrical school hours) Installed fans, light fixtures, plugs, switches, and electrical appliances in residential and commercial sites Assisted electricians with installation and repairs of panels and meters Ran conduit pipes underground and through attics Completed circuits by pulling insulating wires and sables through the conduit Bend and run¼” to 2” wire underground and rafters of buildings Ability to use appropriate tools and diagnostic equipment to repair, install, replace, and test electrical circuits Perform physically demanding tasks(digging trenches to lay conduit, moving and lifting heavy objects over 50 pounds) ADRIA COMPUTER SERVICE-Sarajevo, Bosnia and Herzegovina
20082010

Computer Support Technician

ADRIA COMPUTER SERVICE-Sarajevo, Bosnia and Herzegovina
Computer Support Technician Installation of different computers and laptops to company networks Installation of scanner and printers, and configure any necessary drivers Upgrade new operating systems and upgrade individual computers to increase memory, speed, and hard drive capacity Troubleshoot to resolve hardware problems Install and upgrade anti-virus software Provide ongoing support when users report a problem

Education

20102016

Personal trainer

ACE Certificate
20052009

Bachelor's

University of Sport and Physical Therapy
20012005

Diploma

Sarajevo School of Science and Technology

Skills

Professional technician with over 5 years of technical and computer experience. Some areas of specialty include:

-        Installation and maintenance

-        Switches and circuit breakers, security systems                  panels

-        Safety and QA

-        Testing and troubleshooting instruments

-        Install/terminate Cat5/6e at drop locations

-        Install and run fiber optic cables to their required               locations

-        Install, maintain, and repair distribution racks,                     panels

-        Installation of computers and their software and                   virus protection programs

-        Installing cameras, panels, sensors and all security               components .