Marianne Trotta

Marianne Trotta

Interest

I enjoy exploring photography – predominantly abstract and architectural and also enjoy attending workshops and exhibitions

Summary

Recently graduated with a 1st class degree in Advertising and Marketing Communications, I am also the winner of the Gold Award in the 2011 Institute of Direct Marketing (IDM) National Student Competition.

My passion in Marketing lies with understanding audiences and building brands and I had the chance to put these into practice during my 2 months work experience with Media Link. This experience has also allowed me to put my interpersonal and customer service skills into practice when contacting and liaising with clients and other colleagues.

I am now looking for an entry level role in Marketing where I can have a hands-on approach to the development and execution of all aspects of marketing campaigns. 

Work History

Work History
Jan 2010 - May 2011

Waitress

Bistrotheque

Excellence in customer service acquired over 5 years in the hospitality industry with roles ranging from waitress and team leader to receptionist

Hostess and waitress in this exciting East London Bistro

Working in harmony with other team members ensured an efficient service during busy times

Efficiently handled telephone queries and table reservations

Mar 2010 - May 2010

Marketing Assistant Intern

Media Link

Reported directly to the Marketing Director

Responsible for developing 2 marketing campaigns for local businesses with objectives ranging from extending to re-branding of the business

Developed and polished brand identity

Liaising with clients

Drafted media plans for both campaigns

Drafted and presented 2 adverts for one of the campaigns

Education

Education
Sep 2008 - Jul 2011

1st Class BA (Hons) Advertising and Marketing Communications

University of Greenwich

Skills

Skills

MS Office

I am proficient in using Microsoft Word, Outlook and Excel

Photoshop and Flash Macromedia

Basic Photoshop and Flash Macromedia training 

Research

I am an avid internet user and became proficient in researching subjects for my university projects.

Presentation

I can use Powepoint professionally and enjoy speaking in front of an audience.

Customer service

I enjoy dealing with people and feel that I can communicate in a friendly and efficient manner ensuring I always get the best out of a situation.   Having worked in the hospitality industry for more than 5 years I have dealt with a variety of customer situations, from answering queries to dealing with complaints. The outcomes have always been positive and have been praised by my employers in a number of occasions.

Certifications

Certifications
2011 - Present

Golden Award 2011 Institute of Direct Marketing National Student Competition

Institute of Direct Marketing (IDM)