A top VAR of business solutions ranging from Voice Systems, Telecom Solutions, Document Storage and Computer Networks. Represented companies such as, Harris/Lanier, Xerox, Novell, Toshiba, etc. to enterprises, Healthcare, Education and Legal/Government accounts. Began my sales career as a territory sales rep.Based on continuous achievement, I was promoted to division general manager.
§Managed sales and customer support activity, recruited sales personnel maintaining 100% coverage of defined territory programs and sales targets.
§Managed field supervisor of customer service division insuring high standards of support and service delivery.
§Worked with service manager regarding technical training requirements, staffing and Help Desk support.
§Implemented and maintained a program defining optimal sales skills and training.
§Directed production requirements and activities of the sales staff.
§Worked with suppliers to maximize the use of their staff and their programs.
§Expanded Professional Service offerings (Staffing, support network installations, maintenance) to increase profit margins.
§Provided solutions for problem accounts to guarantee 100% customer satisfaction.
§Exceeded sales objectives by over 50%
Branch Manager, Edison Sales Division
§Managed sales representatives in three product divisions: business telephone, voice solutions and facsimile products. Target markets were healthcare, Fortune 1000 accounts, legal and government.
§Responsible for recruiting, contract negotiations, sales training, and field sales support.
§Worked as a commercial, major account, healthcare and government sales executive with a proven track record in each market.
§Exceeded corporate quotas and expectations every year
§Top sales representative for five consecutive years!
§Responsible for prospecting new accounts.