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Computer Skills

Operating Systems: Windows, DOS; Basic Mac Skills. Software Applications: Word, Excel, Access, PowerPoint, Publisher, Outlook, Picture Manager, Blackboard, Air Force Automated Education Management System (AFAEMS), Defense Civilian Pay System (DCPS), Military Personnel Data System (MilPDS), Personnel Record Display Application (PRDA), Air Force Personnel Center (AFPC), Virtual Military Personnel Flight (vMPF), DARTS, Univers, FileNet, Rumba, Siebel, Qualtrics, Adobe Acrobat Reader, PageMaker 6.5 & 7.0, Windows Movie Maker, Media Player, Paint, Snipping Tool. Database Administrator/Setup/Implementation/ Training: Stephens Career Services Manager (CSM), eCampusRecruiter, OptimalResume, CashCourse. Web Page Editing: Macromedia Contribute 2, WordPress (some basic HTML and Java). Browsers: Internet Explorer, Mozilla Firefox, Google Chrome, MS Edge. Video & Photography Equipment: Nikon D5000, Canon ZR800 Digital Video Camcorder.



Master of Arts, Criminal Justice

University of Massachusetts-Lowell
  • Concentrations: Criminal Justice Informatics and Forensic Criminology
  • Graduate Certificate Victim Studies (Victimology)
  • Outstanding Criminal Justice Graduate Student

Undergraduate Certificate, Crime Scene Investigation

Scottsdale Community College

Bachelor of Science, Entrepreneurship and Business Management

Stephens College
  • Minor: Psychology
  • Outstanding Business Student, Summa Cum Laude
  • Phi Theta Kappa Scholarship

Associate of Arts, Arts and Sciences

North Central Missouri College
  • Concentration: Business Administration
  • Academic Excellence Award, Highest Honors
  • USA Today All-USA Academic Team

Technical Certificate, Legal Administrative Office Assistant

Kirksville Area Technical Center


Work experience

Feb 2012Nov 2012

Secretary/Office Automation

United States Air Force
  • Secret Clearance
  • Managed a variety of software programs to ensure pilots were fit-to-fly Distinguished Visitor missions
  • Developed tracking system for pilot training deadlines
  • Additional Duties: Trusted Agent for Drug Demand Reduction Program & Government Purchase Cardholder
Sept 2010Feb 2012

Education and Training Technician

United States Air Force
  • Managed every facet of Air Force education and the Tuition Assistance Program through AFAEMS
  • Developed online customer satisfaction survey
  • Additional Duties: Spouse Tuition Assistance Program (STAP) Coordinator, Records Custodian of Base Records Management, Payroll Technician through DCPS, & Government Travel Card Holder
Apr 2007Oct 2009

Database Administrator & Career Development Coordinator

Stephens College
  • Merged from part-time Database Administrator into full-time position in January 2008
  • Customized/troubleshot/trained users on two new online internship/job databases
  • Shifted services over to online
  • Counseled students on career prep. —resumes, interviewing, etc.
  • Organized Alumnae Association Board campus events
  • Developed Student Tracking database and eight student workshops
Mar 2009Oct 2009

Adjunct Professor

Stephens College
  • Taught Internship Development course of 30 students, targeted toward undergraduate juniors
  • Directed an independent study course for one student
  • Created and prepared course materials/syllabus, organize and arrange professional speakers, managed Blackboard
Oct 2008Dec 2008


Moberly Area Community College
  • Tutored six hours per week in College Algebra and lower math, Spanish, and College Physics (occasionally)
Aug 2007Dec 2007

Co-Founder & Administrative Manager

Creative INK, Stephens College
  • Co-founded the student-run marketing and public relations firm on the Stephens College campus
  • Received college credit for establishing and managing the firm, which provides a variety of services, including: corporate branding, sales collateral, event planning, advertising, and account services
  • Served as the sole Administrative Manager, supervising eight of my peers, which included both Account Executives and a Design Team
  • Developed company culture, the employee handbook, business plan, and outlined the company structure
  • Managed clients, such as the USDA and Bayer, monitored project progress, established and ensured the meeting of deadlines by staff


Susan Bartel

Deanna Pledge

Heather Miles-Mange



Forensic Mass Spectrometry

West Virginia University Extended Learning, Morgantown, WV

Automated Fingerprint Identification System (AFIS)

West Virginia University Extended Learning, Morgantown, WV

Fundamentals of Forensic Questioned Documents

West Virginia University Extended Learning, Morgantown, WV

Integrated Ballistic Identification System (IBIS)

West Virgina University Extended Learning, Morgantown, WV


Further Work Experience

  • 05/07-08/07, Sales Research, GE Capital, Moberly, MO
  • 06/05-05/06, Admissions Assistant/Ambassador, North Central Missouri College, Trenton, MO
  • 01/05-05/06, Academic Resource Center Tutor, North Central Missouri College, Trenton, MO
  • 12/04-05/06, Teaching Assistant for Speech Dept., North Central Missouri College, Trenton, MO
  • 12/04-12/05, GP-12/Line Inspector, Ortech Co., Kirksville, MO
  • 04/04-01/05, Assembly Worker, American Syscomptel Inc., Green City, MO
  • 03/03-04/04, Office Manager/Traffic, KIRX, Inc., Kirksville, MO
  • 08/01-08/02, Customer Service/Billing, Northeast Missouri Rural Telephone Company, Green City, MO

Volunteer Work

  • 04/08, Resume & Cover Letter Reviewer, Columbia Leadership Symposium, Columbia, MO
  • 10/07-12/07, Spanish Tutor, Academic Resource Center-Stephens College, Columbia, MO
  • 08/06-05/07, Teaching Assistant/Tutor, Accounting Dept.-Stephens College, Columbia, MO
  • 01/06-05/06, Fundraiser Coordinator, Delta Epsilon Chi-North Central Missouri College, Trenton, MO
  • 12/03, Coordinator of Charitable Gifts, Adopt-A-Child program-KTUF radio, Kirksville, MO
  • 08/03, Event Coordinator, Fun Run 2003 Car Show-KRXL radio, Kirksville, MO
  • 03/03-04/04, Newsletter Writer, KIRX, Inc., Kirksville, MO

Academic Honors and Awards

3rd Highest Score - Collegiate Assessment of Academic Proficiency Exam (2006)

All-American Scholar, United States Achievement Academy (2006)

Honorable Mention - Restaurant Marketing, Delta Epsilon Chi Nationals (2006)

5th Place - Restaurant Marketing, Delta Epsilon Chi Regionals (2005)

Board of Trustees Scholarship, North Central Missouri College (2004)

Honorable Mention - Computer Applications, Phi Beta Lambda Nationals (2003)

3rd Place - Computer Applications, Phi Beta Lambda State (2002)

Occupational Honors and Awards

Secretary/Office Automation, U.S. Air Force

  • Outstanding Civilian of the Quarter, Category I (2nd Qtr 2012)
    • Chosen from 9,000 personnel; 86th Airlift Wing

Education Technician, U.S. Air Force

  • Nominated, U.S. Air Force Europe Education Technician of the Year (2011)
  • Outstanding Civilian of the Quarter, Category II (3rd Qtr 2011)
    • Chosen from 1,500 personnel; 86th Force Support Squadron
  • Performer of the Month (2010, Dec)

Professional Associations and Honoraries

President, Phi Theta Kappa (PTK) International Honor Society, 2005-2006

Secretary, Delta Epsilon Chi, Business Organization, 2004-2006

Secretary, National Technical Honor Society, 2003

Member, Mortar Board National College Senior Honor Society, 2007-2008

Member, Phi Beta Lambda, Business Organization, 2002-2003

Member, Justice Research and Statistics Association, 2012

Member, American Society of Criminology, 2012