Summary

BUSINESS PROFILE

Over than 14 years experience in Multinational and Greek leading corporations of Services, Editions, Commerce, Industry and Consulting, Private & Public Sector. Proven organizational, negotiation and decision - making skills with the ability to highlight trends and anomalies under constraints of time and pressure. Performance-Driven, strongly proactive and adaptive to crisis and change management.

SPECIALTIES

Leadership & People Management

Project & Events Management

Business Development & Account Management: Setting up new business units and departments, Experienced in re-engineering & restructuring projects, Budgeting, forecasting and reporting, Marketing, Sales, Customer Relationship Management, Contract Negotiations, Managed 200 shops in shop, Organized and managed the development of branch and products promotion, Worked closely will all distributors and sales representatives.

Consulting

New Technologies

Quality Systems and Development

Presentations / speaking in public

Work History

Work History

LECTURES - PROFESSIONAL TRAINING SERVICES

E-LEARNING & HRMS FORUM, OTEACADEMY, Athens, 2010

Speech: ‘’Strategic Technological Investments in Human Capital of Public Sector. Case Study: HELEXPO’’

TECHNOLOGICAL EDUCATIONAL INSTITUTE OF THESSALONIKI, Dept. of Marketing & Advertising, 2009

Lecture:Win an interview and marketing your career’’

15th IT APPLICATIONS CONFERENCE, I. Vellidis Congress Centre Thessaloniki Hall, 2009

Speech: ‘’Strategic Technological Investments in Human Capital of Public Sector. Case Study: HELEXPO’’

E-BUSINESS FORUM, MINISTRY OF DEVELOPMENT, Ionic Centre, Athens, 2008

Speech: “e-People Management Practices in HELEXPO’’

MONEY SHOW, Hyatt Regency, Thessaloniki, 2007

Speech: “The influence of New Technologies in People Management’’

CAREER DAYS, VAKALIS FOUNDATION, Thessaloniki Port Authority, 2007

Speech: ‘’Business orientation in Human Resources’’

UNILEVER S.A., 2005

Training Program for the Sales Regional Dept. of Northern Greece: “Time & Life Management’’ (8hrs)

FREELANCER BUSINESS CONSULTANT

AGRIS GROUP, 2008

Participation in reorganization planning of AGRIS & AGRIPLANT Companies.

Participation in job analysis and descriptions for all the positions.

Planning and implementation of Performance & Development Review.

ΟΝΕΙRΟ ΑΕΒΕ, 2005

Opening of a new branch (Mediterranean Cosmos Mall)

Organization planning.

Planning, development and implementation all the branch policies & procedures.

Job Analysis and Descriptions for all the positions.

Headcount Planning & Budgeting.

Planning, managing, and executing the Selection procedure at all managerial levels.

Orientation Course for the newly hired employees.

Support the effectiveness of all the branch's functions.

Dec 2005 - Present

Human Resources Director

HELEXPO S.A. Hellenic Organization of International Exhibitions, Conferences & Cultural Events

HONORS & AWARDS

President of International & Public Tenders’ Committee at HELEXPO S.A.

MAIN ACHIEVEMENTS

Delivering change and crisis management in cooperation with the BoD and the Management Team.

Head of corporate e-government project.

In - house set up, implementation, development and management of all the HR strategies, policies,

procedures & systems (In 2 months following my hiring date).

Launched hi-tech HR managerial tools (i.e. Integrated HR Software, Intranet, e-opinion surveys and

automated process of Leaves - Days Off, Travel Authorization Requests, Overtimes Planning & Management).

MAIN RESPONSIBILITIES

Active involvement in the Strategic Business Plan 2006-2014.

Budgeting and reporting on an annual & project basis.

Assuring the effectiveness of organizational structure and operations according to business needs, and up –

to – date HR Strategies.

Driving knowledge management systems via innovative methods and new technologies.

Delivering change and crisis management in cooperation with other Departments.

Alignment of the corporate and individual performance throughthe Management by Objectives System and

Balance Scorecard.

Planning, managing, and executing the Selection & Hiring procedure at all managerial levels.

Planning and implementation of motivation, reward, recognition policies and procedures.

Modification and reinforcement of integrated Training and Development Programs.

Creation the Career Succession Planning.

Improvement of compensation and benefits schemes.

Managing all the human resources administrative issues, ensuringcompliance to labor legislation and cost

Effectiveness.

Monitoring and developing the Health and Safety Issues.

Sep 2004 - Sep 2005

Human Resources & Marketing Manager of the Management Consulting Unit

EUROCONSULTANTS GROUP

MAIN ACHIEVEMENTS

Undertook dual managerial role.

Set up and integration of the HR services within the company’s services portfolio.

Design and implementation of new technologies (i.e. HR Data Base, HR Web site, e-recruitment, MKT Data

Base,CRM,Company’s Web Site).

MAIN RESPONSIBILITIES

A. Human Resources Services

Leading the Strategy and Business Development of the new unit.

Labor Market Research in Greece & Balkan countries for the Greek subsidiaries companies.

Introducing modern and international recognized Human Resources Methods.

Development and implementation of new technologies (HR Data Base, HR Web site, e-recruitment).

Planning and organizing the human resources services promotional activities.

Project Management, sales and customer relations management.

Business Process Audit of the business units of Euroconsultants Group.

B. Marketing of Management Consulting Unit

Responsible for the Marketing Action and Media Plan.

Customer Relations Management of 9 Services of Management Consulting Unit.

Identifying, assessing, developing, launching and monitoring the growth initiatives that enhance company’s

presence to the local and international markets.

Development and implementation of new technologies (Marketing Data Base, Company’s Web site).

C. Project Assignments

Reorganization Planning of Semi Public & Private Organizations in Greece and Balkans.

Business Plan- project ‘’Technogenesis’’, supervised bythe Regional Governmental Organization ofEast

Macedonia-Thrace.

Training & Development Plan for small & medium sized companies, supervised by Business &

Technological.

Development Center of Thessaloniki for their business development to the Balkan area.

Marketing Plan for small & medium sized companies, supervised by Business & Technological Development

Center of Thessaloniki for their business development to the Balkan area.

Jan 2004 - Aug 2004

Branch Manager of Multi Store

FOKAS GROUP ODYSSEAS FOKAS S.A. , Thessaloniki

MAIN ACHIEVEMENTS

Increased sales turnover of the Branch by 14% vs 2003, and 5% above sales budget of 2004 during the retail market mini recession.

MAIN RESPONSIBILITIES

Management of all the branch’s functions (Sales, Marketing, Human Resources, Warehouse, Technical and

Housekeeping divisions).

Responsible for the achievement of the annual qualitative and quantitative goals (financial and profitability of

200 shops – in - shop).

Budgeting and Action Plan of the branch (Space area: 7.500 m2, 11 floors).

Ensuring the high standards of Customer Service.

Assuring the effective products promotion and the branch’s merchandising.

Co-operation with the Marketing Dept. for the promotional and advertising activities.

Co-operation with the Buyers Dept. for new product mix and new co-operations with third parties (400

suppliers).

Aug 2002 - Dec 2003

Human Resources Manager, Regency Casino

HYATT REGENCY Hotels and Tourism, S.A.

MAIN ACHIEVEMENTS

Successful outcome of the reengineering project ‘’REGENCY CASINO MONT PARNES’’. More specifically:

·Successful recruitment and selection of the upper, middle and low management.

·Successful selection & hiring of 150 Dealers in 1 week.

·Successful hiring of 300 temporary employees in cooperation with external consultants.

·Successful delivery of the Hyatt International Culture and philosophy in a semi private and public

    company.

·Successful negotiations with 2 unions regarding the Collective Working Agreement.

·Successful organization of all the employment issues.

·Introduction of new technologies (integrated HR Software and Access Control System).

·Implementation of all the HR policies and procedures of Hyatt International.

Assumed responsibilities of the Deputy HR Director (2 months following my hiring date), during the maternity

leave of HR Director (Responsible for REGENCY CASINO and HOTEL, Thessaloniki).

Coordinator of HACCP Committee (CASINO & HOTEL)

MAIN RESPONSIBILITIES

Managing the human resource functions (recruitment, personnel selection, staffing, classification,

development and training, controlling ofthe Casino & Hotel payroll procedure, organizational analysis, fair

employment practices, employee assistance, employee relations and compensation practices).

Responsible for developing and implementing HR programs and practices consistent with International

Hyatt’s HR strategy and assessing their effectiveness.

Handling complex union issues (1 union in Thes/niki and 2 unions in Athens).

Developing and monitoring the budget and other resources assigned to the HR Dept.

Monitoring the use of new automated HR systems and programs.

Preparing the reports and presentations concerning a variety of functions of a comprehensive Human

Resources program.

Providing technical assistance to the executive and management staff and other Departments, ensuring

compliance with HR policies and procedures.

Recommending compensation policy and salary adjustments.

Making proposals for final judgments, including defending decisions in legal proceedings.

Sep 1999 - Aug 2002

Human Resources Coordinator of Regional Dept. of Northern Greece

COSMOTE S.A.

HONORS & AWARDS

First top ranked candidate in National Proclamation of COSMOTE S.A.

MAIN ACHIEVEMENTS

Set up the HR Department in Thessaloniki.

In - house set up of the Performance Appraisal & Development Review.

MAIN RESPONSIBILITIES

Responsible for the opening of HR Dept.in Regional Dept. ofNorthern Greece

Headcount Planning and Selection.

Job Analysis and Descriptions for all the positions.

Organizing and Coordinating the procedures of Training and Development.

Coordinating the Performance Appraisal Review.

Administration Control of the Employment issues.

Job Analysis and Descriptions for all the positions of Marketing, Engineering, Human Resources and Legal

Dept.

Planning, development and implementation of the Performance Appraisal & Development Review.

Member of the two Selection Committees, during the A.S.E.P. proclamations (National Entry Exams in the

public sector) in Athens and Thessaloniki.

Jun 1999 - Aug 1999

Human Resources Consultant

KPMG S.A.

Selection Projects

Chief Operating Officer – Client: FANCO

Sales & Marketing Director– Client: FANCO

Accounting Supervisor – Client: AMERICAN SNACKS

Credit Officer – Client: SUN MICROSYSTEMS

Executive Secretary – Clients: TITAN & FRESENIUS

HR Systems & Development Projects

Assessment Center (BAYER)

Salary Survey 1999

Benchmarking

KPMG ISO 9001 Certification

Nov 1997 - May 1999

Human Resources Administrator

VODAFONE S.A.

MAIN RESPONSIBILITIES

Implementation and controlling of payroll procedure, according to the Greek & Egyptian Labor Legislation.

Planning and implementation of recruitment and selection procedure in co-operation with the Departments’ Heads.

Responsible for the administration and controlling of all the employment issues.

Mar 1995 - Sep 1996

Supervisor of Telemarketing Dept.

KERDOS S.A. Editions

MAIN RESPONSIBILITIES

Responsible for the Sales Turnover of the Subscribers for the Financial newspaper ‘’KERDOS’’ and financial

magazine ‘’AGORA’’ of Northern Greece.

People management.

Participation in organizing the company’s promotion during the Thematic Exhibitions in HELEXPO

Market Research.

Advertising Sales of the newspaper and the annual sector magazine (Design ofthe templates & content).

Education

Education