Work History

Work History
Feb 2008 - Present

Stylist

JCPenney

*Conducting complete consultations including pricing of services with every client

*Suggesting appropriate professional products based on individual’s hair care needs

*Learning new styles and techniques through training classes and programs

*Building and maintaining a clientele through networking and rebooking

*Offering excellent customer service in a fast paced, retail environment

*Displaying styling techniques at local wedding expos and hair shows

            Southern Minnesota’s Wedding Expo, Sept. 2009 & Oct. 2010

May 2010 - Aug 2010

Intern

United Way

*Helped with the marketing, planning and preparation for the 2011 campaign

*Planned and executed the First Annual Women with Heart Luncheon Event

*Assisted with developing the new Loyal Donor Program

*Helped with the daily operation of United Way such as answering phone calls, greeting *visitors, updating donation tracker, updating the United Way website, and gathering materials for monthly newsletters

Jan 2007 - Aug 2007

Stylist

Mastercuts

*Product placement onto retail floor

*Opening and closing duties of salon such as register audits and money orders

*Performed salon services such as cuts, colors, waxes, styles, and perms on a walk-in only basis

*Offered superior customer service in an upbeat salon

Aug 2001 - Dec 2005

Front End Supervisor

Old Navy

*Motivated cashier team to drive sales through daily, weekly or monthly games and prizes

*Helped manager with daily duties such as opening and closing of tills, returns/exchanges, product shipment and placement, markdowns and online ordering

*Opened credit cards for frequent shoppers

*Offered great Old Navy customer service to every potential buyer

*Managed eight cashiers at a time to insure proper check out and customer service

Oct 2000 - Aug 2001

Sales Associate

Mills Fleet Farm

 *Provided excellent customer service in the retail store and gas hut

 *Cashiered at the main store registers

 *Ran the gas hut which included cashiering, opening and closing till and prepping gas hut for next day business

Education

Education
Aug 2007 - Dec 2010

Bachelor of Science

Minnesota State University, Mankato

*Bachelor of Science degree in mass communications with an emphasis in public relations

*Communication studies minor

Dec 2005 - Oct 2006

Aveda Institute

*Received my Cosmetology License in 2006

Aug 2003 - Dec 2004

Normandale Community College

Brittany's Portfolio

Skills

Skills

Social Media Networking Sites

*Facebook *Twitter *Wordpress

Microsoft Office

*Word *Excel *Publisher *Powerpoint

Objective

Seeking a position that will benefit from my 10 years of retail and customer service experience as well as my passion for mass communications and expertise in social media. 

Summary

New Minnesota State University, Mankato graduate with a Bachelor of Science degree in mass communications with an emphasis in public relations.

-10 years of customer service and retail experience

-5+ years of social media experience such as Facebook, Myspace, Twitter and various blogging sites

-Helped Mankato's United Way with the marketing, planning and preparation of their 2011 campaign

-Planned and executed the First Annual Women with Heart Luncheon Event for 2010

Interest

-Increase my knowledge of social media

-Become a public relations expert

-Show exceptional communication skills

-Build professional connections with people by using different networking resources

-Increase my knowledge of overall business and ethics

Certifications

Certifications
Oct 2006 - Present

Cosmetology License

MN Board of Barbers and Cosmetology

References

References

Christi Wilking