Skills

Skills

VIDEO TRAILERS

Skilled in creating video trailers to advertise business's and or individual's products.  Book trailers are also created for authors.   www.VideoTrailerCentral.blogspot.com www.YouTube.com/writer4762  

COACHING AND MENTORING

Mentoring individuals and companies as a business coach or life coach:   BUSINESS Assessing Business needs Suggestions for improvement in   Customer Service   Advertising   Target Audience   Marketing   Networking   E-mail and Postcard mailers   PERSONAL COACHING   Adult ADD Coaching   Business Coaching

GHOSTWRITING

Ghostwriting includes: Novels Non-fiction Memoirs Academic Papers Press Release Health/Wellness Business Articles Blogging and more.

SOFTWARE PACKAGES

Word Excel Publisher PowerPoint Various Photography Software Packages  Twitter  BlogSpot Google Tools    Webstat Reporting Tools

Work History

Work History

Area Manager

Branded Shoe Outlet

Management of 6 stores in the Northeast region territory. 

  • Inventory Control
  • Forecasting/setting goals for store sales
  • Client and employee surveys
  • Recruiting and train employees
  • Held regional meetings
  • Setup sales and promotions

Consultant

The Cooker

Consulted with company to improve business strategy

  • Created various promotions for restaurant
  • Increased traffic by 25% overall
  • Marketed restaurant to area businesses
  • Team Lead for Servers
  • Maintained quality control, procedures for servers
  • Coached servers on best practices
Jan 2008 - Present

Owner & Project Manager

Full Circle Admin Services

A company comprised of a group of Freelancers with various skillsets that can offer clients a variety of services such as blogging, proofreading, virtual assistant, ghostwriting, blog building, blog maintenance, press releases, banners, videos (posted to youtube), socialnetworking (Twitter, Facebook etc.), linkbuilding, light bookkeeping, data entry, creation of Excel spreadsheets and Word documents, typing, drafting of letters, newsletters, direct mail marketing, coaching, mentoring and other services upon request.

Jun 2001 - Present

Freelance Photographer

MSS Photography

Offering various types of photography; Event, Product, Headshots, Stock, Family Portraits and PressKits.  Shots created and burned to CD for unlimited use by purchaser. 

May 1987 - Dec 2001

Senior Key Account Manager

Automatic Data Processing

Directly responsible for successful client retention by serving as sole support by request of company's senior management.

o   Promoted to Senior Key Account Manager -Team Lead

o  Handled a client base of larger Major Account and National Account Clients

o  Handled Accounts that were endangered in leaving due to poor customer service issues or pricing

o  Setup 401k, Section 125, New Hire Reporting, Group Term Life, and Restaurant Routines

o  Install and upgrade of PC based products for Payroll and HR

o  Attend and Run many meetings and conference calls both with internal and external clients

o  Track and monitor calls of new customer service reps for both quality control and training needs

  • Conducted proactive client calls and visits
  • Training of new employees
Jan 2001 - May 2001

Senior Project Specialist

Automatic Data Processing

Transferred from Connecticut branch to work virtually in Nashville, TN. 

  • Help Desk
  • Created custom reporting for clients
  • Worked closely with clients to ensure customer service
  • 401K and Insurance Reporting
  • EEOC Reporting

Education

Education

Masters

University of New Haven
Jan 1977 - May 1982

B.B.A.

University of New Haven