Michael Solomon

Summary

Dear Sir or Madam,

Thank you for the opportunity to introduce myself:

I am a multifaceted, pragmatic and driven professional that utilizes excellent business skills and a team oriented passion for operational excellence to create sustainable solutions for long-term results. Able to thrive and achieve exceptional results in both independent and collaborative work environments. Ability to rapidly achieve organizational integration, assimilate key organizational challenges and obstacles and introduce new ideas, concepts and methods to enhance qualitative and quantitative performance. Fuels team results by encouraging and recognizing individual results while introducing leading-

business solutions to drive performance and results.

Leveraged ability to recognize and capitalize on consumer trends and patterns to impact bottom-line through strategic planning,

market research, and effective forecasting and leadership.Demonstrated record of success in restaurant operations strategic growth and innovative leadership. Creative problem solver; with ability to drive revenue growth, resolve conflicts, improve morale and consistently exceed profit goals.

I look forward to connecting with you!

Michael V. Solomon

Work History

Work History
Jan 2006 - Present

District Manager

Flying J Travel Plaza

Successfully opened four restaurants which all exceeded initial gross sales, budgeted margins, and operating expectations

Stabilized District in underperforming areas of revenue growth, restaurant profitability, and people development. District is now ranked 3rd nationally in sales metrics, (out of 17 districts), in lieu of difficult economic environment

Improved District Customer Service Index, (mystery shop), from 87% to 92.6%

Consistently ranked among the company's top performers in financial performance by focusing teams on the basics of recruiting & hiring, volume-driven scheduling, and emphasis on growing the top line

Champion of change. Drove consistently superior results during times of tremendous change, via a high level of communication, and a focus on the basics

Transitioned Flying J's Ogden, Utah restaurant into the first Flying J corporate training center. Working with Flying J's Corporate Chef to strategically upgrade equipment, improve recruiting & training, and driving a culture  of  "details matter". This restaurant became the training center for all Flying J's newly hired District Managers, General Managers, and Kitchen Managers

Successfully opened four restaurants which all exceeded initial gross sales, budgeted margins, and operating expectations

Stabilized District in underperforming areas of revenue growth, restaurant profitability, and people development. District is now ranked 3rd nationally in sales metrics, (out of 17 districts), in lieu of difficult economic environment

Improved District Customer Service Index, (mystery shop), from 87% to 92.6%

Consistently ranked among the company's top performers in financial performance by focusing teams on the basics of recruiting & hiring, volume-driven scheduling, and emphasis on growing the top line

Champion of change. Drove consistently superior results during times of tremendous change, via a high level of communication, and a focus on the basics

Transitioned Flying J's Ogden, Utah restaurant into the first Flying J corporate training center. Working with Flying J's Corporate Chef to strategically upgrade equipment, improve recruiting & training, and driving a culture  of  "details matter". This restaurant became the training center for all Flying J's newly hired District Managers, General Managers, and Kitchen Managers

Aug 2004 - Jan 2006

District Manager

* Successfully opened 3 Cafes in 2004 in Sarasota, Florida. Coordinated Operations,  Facilities, and Construction teams for "On-Time" openings

* Budgeted , (and achieved budget ), for three District Starbuck openings. This included pre-opening and on going operating expenses

* Achieved the highest sales start-up & continued growth for a new Cafe in Tampa/Sarasota ADI, (Sarasota – University Starbucks). Note, sales have continued to grow - exceeding budget by over 260%

* Implemented inventory management systems which significantly lowered overhead, maximized product availability, & contributed to customer satisfaction & sales increases consistently over 10%, (comparable year over year).

* Achieved highest "Mystery shop" scores for Tampa/Sarasota ADI, (95%) - Quarter 2, 2005

* Coordinated successful Drive-thru Marketing initiatives which increased aggregate sales by as high as 15%

* Received Health Department commendations, (and top scores), on "Clean Sweep" initiatives which resulted in "hospital" clean stores – validated by EcoSure

* Received "Spirit of Starbucks" Award, (Quarter 4 - 2004), in recognition of "Exceptional Leadership Courage and Support". This is one of Starbucks highest honors

Sep 1993 - Nov 2003

Southeast U.S.A. Director of Sales/ Area Manager

Boston Market

Started as Area Manager in 1995, (see below)

Promoted to newly created executive function to lead Boston Market into the growing market of corporate sales. Coordinated start-up from ground floor - overseeing planning, budgeting, training, marketing, operations, and purchasing

Implemented Boston Market’s Corporate Catering as a viable national sales initiative. Created and developed  innovative partnerships with: Delta Airlines – (World Headquarters), The University of North Carolina, The Orange Bowl Festival, Duke University, The University of Central Florida, Hampton Inn & Suites Hotels, The City of Boca Raton, The H.Lee Moffitt Cancer Clinic, The Toronto Blue Jays, The Tampa Bay Devil Rays, The Philadelphia Phillies, T. Rowe Price & Associates, The University of Miami, among many more

Initiated a corporate sponsorship with Learfield Communications, (a.k.a. Tar Heel Sports Marketing). Boston Market achieved over $150K incremental sales from this partnership. This partnership, has now grown into a  Multi-University sponsorship, replicated by several other universities, including The University of North Carolina, The University of Miami, and the University of Colorado. 

Pioneered a marketing sponsorship between the Orange Bowl Committee involving the Orange Bowl's South Florida Youth Football League's. Boston Market  achieved over $125K incremental sales from this partnership

Increased Tampa/Sarasota ADI catering sales revenue by 500%, (comparable to previous year), in Quarter #1, '2003.

Area Manager (Boston Market – Continued)                                                                                                      1993 to 2001

Direct responsibility for Sales, People, and Profitability, of up to 10 Boston Market Stores. Drove increases in sales of 2%, (from prior year), during Boston Market's two years of bankruptcy.

Executed multiple restaurant openings. Coordinated leadership of diverse teams from hiring to training to development. Created the plan for, and drove the execution of budgets, participated in facility organization, engineered excellence in training curriculums, and cultivated brand quality standards at optimum levels.

Achieved over $100,000 in savings by being hands-on and pro-active in eliminating theft, maintaining inventory standards, and achieving significant utility rebates and monthly efficiency savings.

First recipient of Boston Market’s National "Presidential Award", recognizing excellence at driving their corporate pillars: "People First", "Every Customer Leaves Happy", and "Making Money the Right Way".

Education

Education
Sep 1981 - Jun 1985

Bachelors

Michigan State Univeresity