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Work experience

Jul 2003Apr 2009

Owner/ Office Manager

Tip Tap Toe Dance Studio

Business Manager/Office Manager and Receptionist answered phone calls and provided excellent customer service to clients. Custom designed studio’s data entry spreadsheets of client’s info, payments, and attendance records, data entry for those spreadsheets. Designed studio literature: Schedules, registration forms, dance classes information and studio policies.Processed payroll and bookkeeping through accountant. Placed ads for studio to let clients know when fall classes started. Collected and processed all payments due from clients.

Jan 1999Oct 2001

Inside Sales Rep. - Trade Show Coordinator

Star consulting

Cold calling new and existing companies to exhibit in FAIM (Foundation for the

Advancement in Innovative Medicine) and National Prepared Food Festival Shows.

Administered contracts to every food company participating in the show.Attended other food shows to solicit new companies complimentary to our show. Food Show Coordinator recommended and designated where clients would be located on the show floor. Day of the show made sure clients were satisfied and received all requests that applied to their contract.


Counter Manager - Sales Rep.

Estee Lauder Companies Inc./Lord & Taylor

Sales and customer service representative.Liaison for Prescriptives Corporate Headquarters, Lord and Taylor management departments. Maintained company standards, i.e., sales goals. Forecasted daily, monthly, seasonal and yearly sales for the counter and associates to achieve.Coordinated and conducted special events for the counter.

Trained associates, delegated responsibilities, and relayed all vital company information to subordinates. Organized, arranged all clinics and promotional events.


Sep 1981Jan 1983

Bergen Community College


I would like to work for a company that will allow me to contribute my skills, preferably as a front office receptionist/clerical position.


computer software
Act, Excel, Word, Publisher, Quicken, Windows 98 & XP, HTML editor for company web site. Very internet savvy.  


Michelle Agner

Michael Issacs