Download PDF

Work experience

Jul 2007Present

President / CEO

Energize The Experience

Founded management and IT consulting organization targeting renewable energy, real estate, legal, and high-/bio- technology industries.  -    Performed as acting CTO for start-up ethanol manufacturing organization (NASDAQ: BIOF), leading IT build out through IPO. Built standardized Process Operations allowing organization to grow from 2 to 131 people with 6 offices. -    Residential Solar Electricity Solutions - Developing cost-effective residential Solar Electricity programs and solutions for existing dwellings at a city/district/subdivision-wide syndicate. Led budgeting, financial analysis, P&L, technical direction, and strategic partnerships.

Mar 1995Jun 2007

Vice President, Information Technology

Brookfield Homes

Top authority for enterprise-wide technology operations for this $1.5-billion homebuilder with subsidiaries across North America. Manage $3.5 million P&L, 25 direct-reporting staff/contractors, and 10 indirect reports. Scope includes strategic and financial planning, regulatory compliance (SOX audits), procurement, lifecycle program development and marketing, infrastructure/network/software development, project management, systems integration, and IT policies/procedures. Technology & Operations Vision, Strategy & Leadership-    Spearheaded new revenue streams including partnerships for high-tech broadband services and custom home-technology options for homebuyers. Captured a significant market advantage, earned partnership revenues in excess of $1 million annually, and increased technology options traction from under 5% of total options sales to over 20%. -    Built best-of-breed enterprise infrastructure (automated accounting, operations, and job costing solutions) for this fast-growing organization. Successfully handled 400% growth while holding personnel overhead growth to 5%. Team Building & Leadership-    Managed world-class IT organization through 3 corporate restructurings and an IPO. Hired and developed strengths-based team committed to customer satisfaction and alignment with the business vision. Provided ongoing training and expanding functionality to achieve exceptional retention rates with turnover of only 2 staff members in 13 years. Operations & Process Reengineering-    Reengineered purchasing and operations department to improve productivity and operational efficiency. Enabled a 30% reduction in personnel resources to save $100,000+ in annual payroll (50% less staffing than industry norm). -    Standardized decentralized, geographically dispersed operations and technology environment. -    Renegotiated vendor contracts and redesigned data/telecom/wireless infrastructures to cut annual costs $160,000. Technology Innovation-    Developed agile software solution (integrated e-commerce sales/back-office system) to streamline lifecycle management of Options Sales. Cut administrative errors from 74% to less than 10% and grew option sales 80%. -    Designed and built a unified Novell eDirectory-based identity management solution for all clients (staff, vendors, partners, buyers). Improved the customer experience across all operations and customer-facing software solutions. -    Delivered multiple projects on schedule/budget including enterprise applications, web/eCommerce solutions, help desk, business intelligence, security, disaster recovery, infrastructure upgrades, and data center operations.

Jan 1989Mar 1995

VP, Operations

Parallel Computing / CA Computer Rentals

Managed all aspects of operations for two interrelated companies (network services VAR and rentals / finance concern) focused on SMB technology, biotech, legal, real estate, and financial industry verticals. Oversaw technical support, business development, customer services, sales, marketing, accounting, HR, and administration departments. Developed and supervised a team of 7. Led budgeting, financial analysis, P&L, technical direction (multiple environments), and strategic partnerships. -    Transitioned the organization from product sales focus to service-based. Became company’s primary profit center and grew revenues from $200,000 to upwards of $2.5 million. -    Expanded core competencies from an expertise base of 4 technologies to more than 12 based on analysis of market needs and future technology initiatives. Created partnerships with manufacturers to grow service offerings. -    Built a support services department from the ground up (included technical team and sustainable infrastructure to support all competencies). Dramatically improved services levels to clients and impacted growth from 12 clients to 60+ full-service clients in 3 years. -    Secured manufacturing and operations software partnerships to create vertical industry specializations (legal, real estate, veterinary industries). Developed long-term service offerings to provide daily support for these small to mid-sized organizations. Resulted in new revenue streams and significant market penetration through industry referrals.

Education

Sep 1987Sep 1989

B.A.

University of Southern California

Skills

Various - See Below
leader,it executive,cio,it architect,business process improvement,revenue builder,business process improver,it leader,program and project management,enterprise application devt & infrastructure,budgeting,p&l mgmt,solutions marketing,business development,out-of-box thinker,self starter,customer service,sales,active listener,customer loyalty,technical support,program development,vendor partnerships,entrepreneurial,financial mgmt,mentor,office mgmt, administrative skillsets,research processes,economics,business,drama,stand-up,acting,psychology,sociology,critical thinking,troubleshooter,ms office products,ms windows desktop and server operating systems,novell netware,oes,edirectory,identity management,adobe products,photoshop,illustrator,dreamweaver,flash,.net,visual studio,asp.net,sql server,oracle,crystal reports,hp,ibm,apple,html,wan,tcpip,network architecture,ms exchange,ms sharepoint,ibm websphere,ibm/lotus domino & notes,internet security,checkpoint,cisco,ironport,extreme,groupwise, dns,citrix,vmware,linux,cissp,itil,soa,apache,ldap,mobile broadband - cdma,wi-fi,community broadband,consumer electronics,home technology design,energy management,leed,solar electricity,alternative energy,lamp,jd edwards,real estate,construction,property management,legal,high-tech,bio-tech,financial

Objective

Innovative and hard working, I am ready for my next challenge providing executive leadership to a growth-focused company in need of reengineered operations infrastructure, processes, and technology systems as a means to exploit new business opportunities, grow revenues, strengthen customer service, broaden the competitive advantage and market reach, streamline workflow, cut costs throughout, and strengthen all aspects of business and IT operations.

Summary

Offering a rare depth and breadth of experience across IT and operations, multiple technologies, functional business areas, industries, and business environments. I offer a proven track record in growing profits, increasing efficiency, lowering costs, and energizing the customer experience within global operations. I have achieved this by driving the technology vision, innovating value-added technical solutions, establishing efficient operations infrastructure, building and empowering world-class teams, and managing enterprise-scale business process reengineering initiatives. In my recent role as Vice President of Information Technology for a NYSE residential developer, an international $1.5 billion homebuilder, I played an indispensable role in transforming the entire IT and operations infrastructure. I managed enterprise-wide technology operations, $3.5 million budget, 35 staff and contractors, regulatory compliance, program development, vendor contract negotiations, network and infrastructure design, software development, systems integration, and numerous large-scale operations projects. I consistently delivered substantial improvements in the areas of cost, productivity, efficiency, and service by reengineering processes and implementing cutting-edge technology solutions throughout. Most notably, I launched new revenue streams that generated in excess of $1 million in new revenues, built a best-of-breed enterprise infrastructure that supported 400% business growth, developed an agile web-driven software solution that cut administrative errors 64%, and managed a world-class IT team through 3 corporate restructurings and an IPO. I have proven my versatility in operations management as Vice President of Operations and Business Development Associate for an interrelated network services VAR/Systems Integrator and finance company. The scope of my management authority spanned budgeting, financial analysis, strategic partnerships, technical support, customer service, sales, marketing, accounting, HR, and administration in service to numerous industry verticals. Strong business and revenue growth was the standard for my tenure here with bottom-line results including ground-up development of a support services department, creation of new revenue streams, and an increase in revenues from $200,000 to $2.5+ million, core competencies from 4 to 12+ technologies, and 12 to 60+ full-service business clients. My early career success was equally diverse with such varied roles as Management and Finance Trainee for an international Real Estate Investment organization, Office Manager and Research Assistant for a national Real Estate Market Research organization, and Market Research Assistant for a national Multi-Family Rental Investment Brokerage. This cross-functional business experience served me well as a strong foundation for my progression into increasingly more advanced operations management and executive leadership positions. I combine this track record of bottom-line achievements with certifications, advanced training, and hands-on experience in a wide range of cutting-edge technologies that include multiple enterprise applications, web/e-commerce solutions, operating systems, servers, databases, network infrastructure, telecommunications, help desk, business intelligence, security, disaster recovery, data center operations, programming languages, and tools. As an industry leader, I also am actively involved in industry-leading professional organizations and conferences, am a published author on technology issues, and has served as a speaker on technology innovation at multiple conferences. Innovative and hard working, I am ready for my next challenge providing executive leadership to a growth-focused company in need of reengineered operations infrastructure, processes, and technology systems as a means to exploit new business opportunities, grow revenues, strengthen customer service, broaden the competitive advantage and market reach, streamline workflow, cut costs throughout, and strengthen all aspects of business and IT operations.

Technical Competency Schedule

Partial List of Hands On Software/Hardware Experience & Fundamentals ( minimum of 6 months hands on and/or certification training )

Active Voice Voice Mail systems

Adobe Acrobat 3-7.x, GoLive, Pagemill

Adobe Photoshop 4-CS3 Illustrator 6-CS3

Adobe Premiere, InDesign

Apple MAC,Powerbook,PowerPC

Apple MacOS 6-10.x

Argent systems management solutions

Artisoft Lantastic 4,5,6.x

Artisoft ModemShare 6,7.x

Astoria LiveCommunication Services

Avaya Intuity, Definity Series

Avaya Partner, Legend, IPOffice

AutoCad & AutoCad/LT

Axis StorPoint HD

Bay/Nortel Switches/Hubs

Belkin Omniview Enterprise KVM switches

Blue Sky/eHelp/Macromedia RoboHelp

Brother Fax, MFC, printer, scanner devices

CA Arcserve 4-11.xx, Faxserve 4,5.x, Inoculan 3,4.x,

Caldera, SUSE, & RedHat Linux 4-10.x

Canon iR Multi-function devices

Castelle Faxpress 3,4,5,6.x,7, 8, 9..x

CheckPoint Firewall-1 3,4.x, 6.x NGX

Cisco 25xx, 6xx series routers

Citrix Winframe/Metaframe/Pres Server/Access

CMS Sbridge Email Gateway

Compaq/HP all lines

Compuware DevPartner

Corel PerfectSuite

Crescent PDQComm

Dell Dimension, Latitude, Inspiron, Votros

Dell Optiplex, PowerEdge

DotNetNuke 3.1, 4.0 portal software

DTools 4.x

EMC Legato Networker 6-7

Embarcadero DBArtisan, RapidSQL

Embarcadero Change Manager, ER/Studio

Extreme Networks BlackDiamond, Summit Switches

Ethereal and related network tshooting tools

FRx 4-6.7x – MS Dynamics/FRx

Gateway/ALR Servers, Desktops, Laptops

Google Map Pro + Google Map API

Great Plains Dynamics Acctng – MS Dynamics/GP

Hewlett Packard Kayak, NetServer

HP 3000/924,9000, MPE/ix, HP/UX

HP DesignJet Printers

HP DeskJet Printers

HP LaserJet Printers

IBM xSeries, iSeries, Netfinity, ThinkPad, Lenovo

IBM DB2

IBM RS/6000,AS/400, OS/2 2,3.x,OS/400,AIX, i5/OS,

Idera SQL diagnostics suite

Infomodeler

InstallShield

Intel Landesk Mgmnt Suite 2,6

Intel Switches/Hubs

IronPort C & M Series solutions

ITIL – Information Technology Infrastructure Library

Keystone Enterprise Learning Systems

Knozall Filewizard Pro 3,5

Lotus cc:Mail 2,6,8.x

Lotus Notes/Domino 4-8

Lotus Smartsuite 4,97,Millenium, Organizer

Macola Financial Software

Macromedia/Adobe Dreamweaver, Flash, Fireworks

MCS Inetix IP/IPX gateway

Microsoft Active Directory Services

Microsoft Access 97-2007

Microsoft Backoffice SQL Server 6.5-2005, Rptng Svcs

Microsoft Sharepoint Solutions 2003-2007

Microsoft Visio, Foxpro 2-8.x

Microsoft Internet Information Server 3-6

Mortgage Origination Software – Calyx, Avista, Loanware

Mozilla Firefox 1-2

MS DOS 3,4,5,6.x

MS Internet Explorer 3,4,5,6,7.x

MS Office 4-2007

MS ADO 1.0-.NET 3.x

MS Visual Basic 3-6, SourceSafe, Interdev

MS Visual Studio .NET 2003-2005

MS Exchange 2000-2007

MS Windows 3.x,95,98,ME,CE, Mobile2005

MS Windows NT 3,4,5,2000,XP, 2003, Vista

MS Dynamics/CRM 1, 3

MySQL 4-5

NetIQ WebTrends 6-8, AppManager Suite

NetManage Chameleon UnixLink 97

NetManage Ecco Pro 3,4.x

Netobjects Fusion

Netscape Communicator 4-7.x

Netscape SuiteSpot

Nortel/Micom Mux/Routers

Novell eDirectory 7-8.x services, Identity Mgmt

Novell Groupwise 4.x,5.x

Novell Managewise 1,2,3.x and ZENWorks

Novell NetWare 2-6.5.x, OES

Okidata DM Printers

Oracle 9, 10 Enterprise Manager

Panasonic Toughbook, Laser, and DM Printers

Pervasive SQL 3,4,5.x,2000, Btrieve 6.x

PocketPC utilities and tools

Primavera v5

PunchPro Home Design software

Quark Xpress 3-6.x

R&R 2,6.x

RIM Blackberry Enterprise Communications

SAGE MAS/90, MAS/500, Acuity, Fund Acctg, Master Builder

SAGE Platinum, Peachtree, Timberline, ACT, FAS

Scripting Languages – Javascript, PHP, CGI, Python, Perl

SDLC – Software Development LifeCycle

Seagate Crystal Reports 5-11x, Enterprise Bus. Intelligence

Seapine Software TestTrack Pro 7.x, QA Wizard

Sheridan/Infragistics NetAdvantage Suite

Skyline Property Mgmt Acctng

SOA – Service-Oriented Architecture development standards

Solarwinds 8, 9.x Engineering and Orion network tools

Solomon III, IV, 6, 7 – MS Dynamics/SL

Sonicwall firewall, UTM, Remote SSL VPN solutions

Sophos anti-virus, anti-spam solutions

Symantec Ghost Enterprise, PCAnywhere 5-11.x, Livestate

Symantec Symantec WinFax Pro, Anti-Virus

Symantec Gateway series

Toshiba DK series phone system

Verizon Wireless enterprise integration

Videosoft toolset

VMX Voice Mail system

VMWare Workstation, Server, ESX, and Infrastructure 2, 3

WRQ Reflection

Xerox Laser Printers

Yardi Voyager/Property Mgmt Software

Interest

non-profit civic, youth, animal, and religious organization volunteerism

Scuba Diving

Surfing

Volleyball

Tennis

Movies