New Delhi IN
Checkpoint / Sonicwall / Fortyget
2003 / 2007 / 2010
Assistant Manager IT
Mohan Clothing Company Pvt Ltd
Vendor Management / It Procurement
Monitored and measured service performance achievements against target with SLAs as well as notably maintained 98% up-time of the IT operations in the processes.
KDK Enterprises Pvt.Ltd
Configuration of hardware RAID or software RAID as per customer requirement.
Installing and configuring Windows and Linux operating system at the customer site as a part of the maintenance or AMC.
Configuring Microsoft Windows 2008,2003 server/ DHCP / DNS /RAS /VPN/ IIS / Active Directory / FTP
Installation and configuration of MICROSOFT EXCHANGE SERVER 2007.
Provide Web based remote trouble shooting steps to the customers for the technical issues that they are experiencing.
Handling corporate & Multinational Company for IT SUPPORT.