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Work experience

Jan 2012Present

Client Tech Supt. Sr. Associate

Dell s.r.o.

Continue to provide out of warranty support to customers on Dell branded products and services. Handling tech and sale requests and providing support via cooperation with Email and Sales Agents and Teams. Administration and maintenance of the out of warranty team Dutybox. 

Jan 2009Jan 2012

Expired Warranty Support Specialist

Dell s.r.o.

Continue to provide out of warranty support to customers on Dell branded products and services. Handling tech and sale requests via cooperation with Email and Sales Teams. 

Jan 2007Jan 2009

Solution Centre Specialist

Dell s.r.o.

Providing out of warranty support to customers on Dell branded products and services via phone and email.

Jan 2005Jan 2007

Data Transcriber

GBS plus Slovakia, s.r.o.

Transcription of handwritten documents to digital text.

Education

8-year Gymnazium Jana Papanka, Vazovova 6, Bratislava