To find a company where I can apply and expand on my 15+ years experience and skills set in printing, imaging, graphics and web design.

To grow in experience, training and knowledge that can be applied for the success of the company and reflect the growth and strength of the organization.


More than 15 years experience of internal and external customer service, marketing, administration, graphics and web design. Committed to high work ethics, attainment of management goals and objectives, as well as continued, self-motivated industry education. Professional and personal commitment to high standards and integrity with a focus on communication for successful project completion. Varied technical aptitude and background from work history within I.T. related small business. Described by clients, colleagues, associates, friends and family as fun-loving, trustworthy, loyal and a fast-learner.

Work History

Work History
Jan 2011 - Present

Graphic Design/Office Administration


Graphic Design - Design for printed and digital materials

Website Design and Maintenance - Maintain and update websites as requested within a Content Management System (Joomla), HTML, CSS, Flash, etc.

Voice Talent - Produce professional on-hold messaging and menu recordings for analog and digital phone systems

Temporary Office Administration - Answer telephones, provide customer service, accounting duties, employee management and technical assistance

Oct 2002 - Dec 2010

Marketing Manager/Graphic Design

Global On-Line Computers, Inc.

• Maintained company relationships with vendors by providing them with sales reports, marketing plans and staying up-to-date on promotions

• Designed, maintained and updated internal and customer websites using Content Management System (Joomla), as well as HTML, CSS, and Flash

• Trained customers on updating and maintaining their websites that were built using a Content Management System

• Designed internal and customer company branding, service branding, company stationery, website and marketing materials, such as brochures, mailers, proposal folders, holiday cards, signage, tradeshow displays, newsletters and apparel using Adobe Photoshop, Illustrator, InDesign and Dreamweaver

• In charge of prepress and layout of printed items by assuring artwork was print ready. Also handled artwork separations for 2- and 4-color press plate-making and screen printing

• Assisted with digital print production by operating digital printers and finishing equipment (i.e. paper cutters, business card slitter, air-fed folder and shrink wrapper, etc.) and installed large format graphics

• Organized customer events for marketing goods and services, including lunch and learns, tradeshows and product showcases

• Created various marketing campaigns to generate leads for the sales staff

• Created, produced and distributed company newsletters and e-newsletters to clients

• Created company social media presence and managed profiles

• Handled internal employee training scheduling

• General office duties including filing, reporting, accounting, invoicing, answering phones, faxing, customer service to call-in and walk-in customers

• General accounting support including accepting and posting payments, creating invoices and making deposits

• General sales support including creating proposals, product research, taking phone or fax-in orders, government sales and bids

• Designated manager while owners were out of office

Aug 1998 - Oct 2002

Sales Coordinator/Admin Assistant

Plant Interscapes, Inc.

Phone Support - Received and handled incoming calls, transferring or taking messages as necessary

Accounting Support - Receive and manage vendor Invoices, payable invoice coding and management

Sales Associate Support - Materials preparation, coordinate with vendors for sales and support materials

• Helped manage & organize corporate retreats and special events

• Imaging and Design for Sales Associates - Concept and mock-up photo imaging utilizing varied design software

• Created training media and material, i.e. print, presentation and video

• Designed, printed & distributed internal corporate newsletter





Office Equipment

Computers, Printers, Fax Machines, etc.



 55+ WPM

Document Management

CRM Software

Multiline Phones

Customer Service


Content Management System - Custom




Adobe Flash

Microsoft Powerpoint

Microsoft Publisher

Microsoft Excel

Microsoft Word

Adobe Dreamweaver

Adobe Acrobat

Adobe InDesign

Adobe Illustrator

Adobe Photoshop


  • Spending time with pets 
  • Spending time with family
  • Professional development
  • Music 
  • Reading 
  • Sewing 
  • Cooking 
  • Outdoor Activities - Hiking, Kayaking, Camping, Snow Boarding