Objective

A highly dynamic, team-spirited, and results-oriented manager seeking a position with a company which will allow me to utilize my existing skills and enable me to acquire new abilities. Highly dependable, with a strong desire to learn, contribute, and make a difference.

Computer Proficiency

Word, PowerPoint, Excel, Quickbooks, some Photoshop,  Webpage and Graphic Design (on both Macs and PCs). Extensive knowledge of online research techniques, including databases, online encyclopedias and internet search engines.

Education

Education
2007 - 2009

Master's of Education

http://www.xavier.edu

GPA: 3.9

Course Topics:

Sports Marketing, Public Relations and Communication in Sports, Sports Finance, Sports Research and Statistics, Personnel Issues in Sports, Sports Law, Sport Ethics, High School Athletic Administration.

2007 - 2008

M.Ed

Xavier University
2007 - 2008

M.Ed

Xavier University
2002 - 2006

B.A

Colorado State University
2002 - 2006

B.A

Colorado State University

Work History

Work History

Oct 2010 - Apr 2011

Assistant Manager

Specialty Sports Venture, Breckenridge Sports
Assistant Manager at (7 months) Assisted in managing all store level operations in the highest volume ski rental shop in Breckenridge, Colorado. Focusing on customer service and attention to the details, our goal was to constantly meet or exceed all customer expectations.
Oct 2010 - Apr 2011

Assistant Manager

Specialty Sports Venture, Breckenridge Sports
Assistant Manager at (7 months) Assisted in managing all store level operations in the highest volume ski rental shop in Breckenridge, Colorado. Focusing on customer service and attention to the details, our goal was to constantly meet or exceed all customer expectations.
Jun 2009 - Jun 2010

Sales Manager

DSS
Sales Manager at installatiions, LTD. (1 year 1 month) Lead business development and marketing efforts in an attempt to drive sales of DIRECTV systems in the hospitality industry.
Jun 2009 - Jun 2010

Sales Manager

DSS
Sales Manager at installatiions, LTD. (1 year 1 month) Lead business development and marketing efforts in an attempt to drive sales of DIRECTV systems in the hospitality industry.
Apr 2009 - Jan 2010

Sales Manager

DSS Installations, LTD.

Lead business development and marketing efforts in an attempt to drive sales of DIRECTV systems in the hospitality industry.  I  generated new leads and successfully expanded customer base.  Using sound judgment I made effective, timely, and logical decisions with confidence.

By playing a key customer service role I helped to increase retention as well as satisfied customers.  In cultivating positive and enduring relationships with customers; satisfaction, referrals, and sales have all increased. 

Jun 2008 - Jun 2009

Operations Intern

Cincinnati Bengals
Premium Seating Game Day Operations Intern at (1 year 1 month) Assistant to the Premium Seating Ticket Sales Executives; primary goal was to create new customers and retain them by exceeding their expectations and providing championship-level guest care.
Aug 2006 - Jun 2009

Head Junior Varsity Lacrosse Coach

Sycamore High School
Head Junior Varsity Lacrosse Coach at (2 years 11 months) A positive-thinking, goal-oriented, team-spirited athletic coach, focused on team-building and player development, with an emphasis on leadership and preparation for the future.
Jun 2008 - Jun 2009

Operations Intern

Cincinnati Bengals
Premium Seating Game Day Operations Intern at (1 year 1 month) Assistant to the Premium Seating Ticket Sales Executives; primary goal was to create new customers and retain them by exceeding their expectations and providing championship-level guest care.
Aug 2006 - Jun 2009

Head Junior Varsity Lacrosse Coach

Sycamore High School
Head Junior Varsity Lacrosse Coach at (2 years 11 months) A positive-thinking, goal-oriented, team-spirited athletic coach, focused on team-building and player development, with an emphasis on leadership and preparation for the future.
May 2008 - Apr 2009

Fitness Attendant/Administrative Assistant

WTS International

Training, scheduling and supervising fitness center staff including front desk personnel and exercise room attendants; answering incoming phone calls, responding to inquiries, and accommodating guests.

Jun 2008 - Feb 2009

Premium Ticket Sales Intern

Cincinnati Bengals

Assistant to the Premium Seating Ticket Sales Executives as well as the Premium Seating Services Manager. The goal was to create new customers and retain the current ones by exceeding their expectations and providing championship-level guest care. Assisted in the development and execution of game day ticket operations including collecting, organizing, analyzing, and reporting premium seating data.

Assisted with suite and club preparation for Bengals home games. Helped prepare and host special events for club seat and suite holders.

Acted as a liaison between club seat holders, catering, security, and Bengals management as well as recorded and evaluated club seat holder's game day experiences, in order to formulate the best possible gameday experience.

Aug 2006 - Jun 2008

Head Junior Varsity Lacrosse Coach

Sycamore High School

A positive-thinking, goal-oriented, team-spirited athletic coach, focused on team-building and player development, with an emphasis on leadership and preparation for the future.

May 2006 - Aug 2006

Project Engineer Intern

Whiting-Turner Contracting Company
Project Engineer Intern at The (4 months) Assisted in project management of building a dormitory and dining hall facility on the CSU campus. Worked with team to estimate project duration, cost, and resource requirements. Followed detailed project plans as well as assisted with measurements, addendums, and coordinating contractors and their daily tasks in order to meet the deadline Page1
May 2006 - Aug 2006

Project Engineer Intern

Whiting-Turner Contracting Company
Project Engineer Intern at The (4 months) Assisted in project management of building a dormitory and dining hall facility on the CSU campus. Worked with team to estimate project duration, cost, and resource requirements. Followed detailed project plans as well as assisted with measurements, addendums, and coordinating contractors and their daily tasks in order to meet the deadline Page1
Apr 2004 - Jul 2006

Customer Service Representative/Sales Assistant

Rock-it Pocket Lacrosse Company

Served customers in a lacrosse equipment establishment. Managed a high-volume workload within a deadline driven environment.

Apr 2004 - Jul 2006

Customer Service Representative/sales Assistant

Rock
Customer Service Representative/Sales Assistant at-it Pocket Lacrosse Company (2 years 4 months) Served customers in a lacrosse equipment establishment. Managed a high-volume workload within a deadline driven environment. Skills & Expertise
Apr 2004 - Jul 2006

Customer Service Representative/sales Assistant

Rock
Customer Service Representative/Sales Assistant at-it Pocket Lacrosse Company (2 years 4 months) Served customers in a lacrosse equipment establishment. Managed a high-volume workload within a deadline driven environment. Skills & Expertise
Jan 2001 - Jul 2002

Inside Sales/Shift Manager

Omni Securtiy

Generated qualified sales leads and appointments for the business. Utilized strong interpersonal and communication skills to serve customers. Supported outside sales representatives with the identification of customer requirements and the development of appropriate pre-sale documentation.

Portfolio

Portfolio

Skills

Skills