Marcos Raso

Marcos Raso

Work History

Work History
Jul 2012 - Present

IT Project Manager

Santander Bank / Produban by AGS Group

IT Project Management in Produban, the IT company of Santander Bank Brazil. Performance in key projects:

  • SAP Afaria Mobility Project Implementation - MDM (Mobile Device Management) for control the Apple iOS devices (Iphone and Ipadt's) in Brazil and International area
  • Web Portal of Santander Call Center
  • Monitoring Internet Banking Web Portal
  • SAP Busines Intelligence projects (Business Object) in Human Resources area (Portal Human Resource).
Apr 2011 - Jun 2012

CIO - IT Manager

Sanko-Sider Com.Imp.Exp.Prod.Siderurgicos Ltd

Restructuration of the IT area, implementation of new processes, metrics and controls. Stabilization of our systems, controls and optimization of telecommunication links and data integrity, aligned with strategic planning.

Upgrade technology and implement new services and facilities, technological training and workshops to internal users.

Delivery Management (including Resources Utilization, Projects/Support Operations Performance, Team Management, Operations level profitability, etc…) of IT/IS Services to be support the Business Operations.

Implementation and Management Project ofSAP Business One ERP and Databases Oracle / SQLServer. 

High strategic planning capacity, innovative and committed to the organization as a whole, aim at results that reflect on the improvement of the business. Objective, realistic and extremely adaptable, I use my power of persuasion, good communication skills and facility to establish relationships to accomplish goals. Ability to work in a multicultural and diversified environment and conduct multifunctional teams, through exposition and projects leadership in different countries in all Latin America. Enthusiastic leader, teamwork-oriented, assume responsibility and share successes.

To empower people to fully realize the positive economic impacts that intelligent and strategic technology solutions can have on their businesses and organizations. 

Technology equalizes opportunities. People make the difference.

Mar 2010 - Apr 2011

Project Manager & PMO Head Portfolio and Project Executive

SQLTech Consultoria Ltda

Lead PMO Setup/Establishment and Operations Improvement Program in IT Services Delivery Organization, looking documentation, training, guide lined, reviews etc… Required to track IT Project/Program.

Delivery Management (including Resources Utilization, Project Performance, Team Management, Project/Account level profitability, etc…) of IT/IS Projects.

Management Projects in SAP implementations (Business Objects), Oracle partner specializing in Business Intelligence and Database (Oracle, SQLServer and Sybase).

Sep 2008 - Feb 2010

Project Manager & Coporate Governance

Multirede Informática S/A

Corporate Governance - set of processes, customs, policies, laws and institutions affecting the way a corporation is directed, administered or controlled. Corporate governance also includes the relationships among the many stakeholders involved and the goals for which the corporation is governed. The principal stakeholders are the shareholders, management and the board of directors. We are design and implementation of the news KPI´s in Sharepoint environment and templates to the project management and PMO.Project Management - In many different customers.Management of the main Projects:• Copersucar – LAN & Security Assessment• Liotécnica – Routing & Switch + Unified Communications + Wireless• Modine – LAN Troubleshutting• Teletex – Troubleshutting in Unified Communications • ATIVA Trade - LAN Assessment.• NEC – Unified Communications• and others

Mar 2007 - Sep 2008

Project Manager - Telecom

TAM Airlines / Multirede Informatica

+ Management of Outsourcing Projects (Telecommunications/IT) in the TAM Airlines. + Management of the Projects: + Implantation of the International Call Center – Telefonica + SMS - Electronic Check-In in Brazil+ SMS – Mobile Marketing Fidelity Customers + Implantation CFTV in Airports – Oi/Telemar

+ Implantation Wi-Fi in Airports – TAM VIP Zone+ Blackberry implantation + Migration Airport of Manaus - MPLS Network - Embratel+ Terminal activation of Manaus – MPLS - Embratel+ Reorganization Base (Airport+Offices) in Paraguay+ Reorganization Base (Airport+Offices) in Chile+ EFB - Electronic manuals – Boeing+ and others.

Mar 2000 - Feb 2007

IT Director

Tecno RF S.A.

• Companies provide portable and Wireless solution.

Consulting and Developement Mobile & Telecom Solutions.Distributor and Integrator of Casio, Xcellenet, and others products and solutions.Solutions in the customers:• AHOLD Group/Disco Supermarket-We are design and implement the important Mobile implementations with Wi-Fi communications in the biggest Centers of Distribution of Argentina, reducing costs, times and movements, maximizing the operation and increasing the productivity.We use Casio Mobile products and Linksys Wi-Fi products and merge with old Mobile products (Symbol).• AHOLD Group/Disco Supermarket We are design and development a new Mobile Solution in DotNet language, using Wi-Fi communications to the reception of merchandises, validation of the information of the received products, movements, inventories andtransferences between the branch offices, we maximize the operation increasing the productivity and the levels of information.• AHOLD Group/Disco Supermarket We are recommend and install Sybase Afaria solution to the IT has the level of control and visibility required to proactively manage and secure multiple mobile device types, applications, data and communications critical to frontline success, regardless of the bandwidth available. By putting control in the hands of IT, frontline workers are freed from the burden of management tasks, which increases user adoption and productivity. Afaria uniquely combines mobile device management and mobile security from a single console.• Monsanto - We are provide Casio Mobile products to the Warehousing Automation.• Repsol/YPF - We are install and support Sybase RemoteWare solution provides the tools necessary to create work objects, manage sessions efficiently, and control scheduled tasks including file movement, file and folder management, program execution, software deployment and installation and systems management, maximize productivity and minimize costs associated with remote system management.• and others

Jul 2004 - Apr 2006

IT Director

PAX Mobile S.A.

• Companies develop and provide Mobile SMS Solution• We development many others solutions to Mobile Marketing.

SMS Mobile Messages Solution & Mobile Marketing.• We are design and development the Virtual Cellular Phone. This virtual phone send & receive SMS messages in the Internet, using your real mobile phone number and credits.This solution are in use by Telefonica Argentina.More details in: www.smsfull.com

Apr 1997 - Feb 2000

System Manager

Unimicro Argentina S.A.

• Administration of the department of systems, composition by 8 analysts of systems, also supporting the sales department.• During first the 18 months we duplicate the installed base of customers using communications through Radio Frequency.• Lecturer in the COMDEX Argentina 97 - Subject: Automation of Warehouses.

Management design and implementations of Mobile Data Collector for Sales Force Automation, big solutions inside of Distribution Centers and Shop Floor, using Radio Frequency Wi-Fi Data Collector with Bar Code technologies.Main customers: • Disco S/A - AHOLD Group - Supermarkets• Ford S/A• ESSO/EXXON• Shell• REPSOL/YPF• Sherwin-Williams• Casa Tia S/A• Ferrero Rocher• and others big players.

Feb 1995 - Apr 1997

System & Support Manager

Unimicro Colombia S.A.

• Initial election and posterior administration of the department of systems, composition for 2 analysts of systems.• It manages of Systems and Support temporary the Customers in the initial period of the activities of this new branch office.• Exerted parallel with the activities and functions played in Mexico, D.F

Aug 1993 - Mar 1997

Unimicro Mexico S.A. de C.v.

• Administration of the department of systems, made up of 12 analysts of systemsManagement design and implementations of Mobile Data Collector for Sales Force Automation, big solutions inside of Distribution Centers and Shop Floor, using Radio Frequency Wi-Fi Data Collector with Bar Code technologies.Main customers: • Wall-Mart• PEMEX - Petroleos Mexicanos• Comisión Federal de Eletricidad• DDF - Departamento del Districto Federal• Comercial Mexicana• Nestlé• Coca-Cola Company• Cadbury Beverages• Grupo Corvi• Bimbo• and others big players.Traveled to all Latin American region (Bolivia, Colombia, Peru, Chile, Guatemala, Costa Rica, etc..) to be present and implement Radio Frequency Mobile Solutions.• Transferred to Argentina to assume IT manages in this country and to stimulate the area of Radio Frequency.

Education

Education

UNAM

Technical in Data Process – Americana/SP - BrazilSystem Analyst - UNIMEP – Piracicaba/SP – BrazilSystem Engineer - UNAM – México, DF – México

Skills

Skills

Skills

• Administration of the department of systems, composition by analysts of systems and programmers Net, Java, HTML, C++, C #. • Administration of the maintenance department and composed service of electronic engineers and field technician. • Great experience in programming TCAL (Native Telxon Language=COBOL) • Knowledge and Applications of portable technology Pen Base of TELXON, radio Aironet frequency (Cisco Systems) • Sizing, configuration and administration of Wireless networks Wi-Fi and networks with proprietors protocols. • Constant consultant of Comdex y AIM (Mexico y Argentina) • Telxon was world-wide the supplying greater of radio frequency and portable computation, its equipment had been used and recommended for: Andersen Consulting, IBM Division AS/400, Ford, among others. Currently the radio division frequency belongs the Cisco Systems. The Telxon was acquired by Symbol. • Experience in the development of automation in direct sales, Centers of Distribution, Production and Manufacture, Control of Warehouses, Control of Routes of salesmen, store of services, capture of data, automation daily pay-sale and sales of gas in trucks, commercial food manufacture, manufactures, inventories, marketing, research, health, security, games, control of transit, hotels, Hypermarkets, manufactures of tobaccos, services of transport, control of access, financial and insuring control of staff, logistic company, services, etc... • Knowledge in Radio Frequency: Narrow Band - 450 - 470 MHz, Spread Spectrum - 902 - 928 MHz, Spread Spectrum - 2,4 GHz, Direct Sequence and Frequency Hopping in the modalities proprietors of Telxon and Wi-Fi (Unified Norm International IEEE) • Evaluations of ROI (cost / benefit and determination of the decision factor). • Inquiry of new technologies and definition of new methodologies, implementations of the strategies of I negotiate supporting the commercial area. • Experience in the programming of portable devices PocketPC using Wi-Fi communications. • Analyzes and portable drawing of solutions and ON-Line Applications. • Development of solutions using Bar code, RFID and tracking in real time of products and/or materials. • Knowledge and use of the Microsoft products (Office, Appearance beginner's all-purpose symbolic instruction code, NT Server, etc...). • Sizing of WAN/LAN/Wi-Fi nets, administration and Application of the security politics. • Portable consultant in the area of the Retail, logistic, equipment and Wi-Fi communications. • Important portable equipment implementations with Wi-Fi communications in the biggest Centers of Distribution of Argentina, reducing costs, times and movements, maximizing the operation and increasing the productivity. • Important portable equipment implementation in the biggest net of supermarkets of Argentina, reducing the costs in infrastructure, times in the reception of merchandises, validation of the information of the received products, movements, inventories and transferences between the branch offices, we maximize the operation increasing the productivity and the levels of information in real time, making possible a management of automatic orders of purchase. • Drawing and installation of bridge Wi-Fi in buildings and enclosures of exposition. • Technological knowledge: Win2003 Server, NT Server, Novell, Protocol TCP/IP, SMPP, telnet, IBM 4680/90 POS, HP9000 ISPs Unix, Client/Server Architecture, portable Points of Venda without wire (Wi-Fi), terminals with Radio Frequency, installation of Centers of Distribution with Wi-FI operating On-Line, Interfaces SAP, administration of remote devices, administration of Wi-Fi nets (control of access, intrusion and politics of security), pursuing in real time of Wi-Fi devices (equipment, people and objects), connections the SMSC (serving equipment of messages of text SMS) of companies of cellular telephony, Billing, services of added value, etc.. • Programming languages: COBOL, Basic, Visual Basic, Paschal, C, C++, C #. • Investigate of new technologies of sending and reception of messages you move and portable, development of solutions for Mobile Marketing, Delivery Information and messages SMS for companies of cellular telephony.

Interest

• Cooking www.raso-gourmet.com.br • Walk for the field with the family• Made puzzle

http://www.linkedin.com/in/mraso

Summary

More than 20 years of experience in the management of IT projects, Administration and Mobile Systems (Telxon/Symbol/Motorola & Casio products) areas in national and multinationals companies, detaching a great period occupying management position in Mexico and Argentina (taking care of to others countries as, Colombia, Chile, Peru, Paraguay and Uruguay).

Experience in the areas of SAP implementations, Wireless and Wired Networks, definition and management of resources and teams. Outsourcing and technological Roll-Out, experience and use of methodologies SCRUM - Certified Scrum Master (CSM), PMP (PMBok), BPM (Business Process Mapping) and ITIL.

Strong orientation for formularization of strategies and planning of medium and long run, leadership of multi-functional projects and technological innovation aiming at minimizing of resources and reduction of costs.

Dynamic, communicative, professional, easy interpersonal relationship and to interdisciplinary, capable to work in team, dedicated to the work, brought up to date in its area of ability and focus in the result. High strategic planning capacity, innovative and committed to the organization as a whole, aim at results that reflect on the improvement of the business. Objective, realistic and extremely adaptable, I use my power of persuasion, good communication skills and facility to establish relationships to accomplish goals. Ability to work in a multicultural and diversified environment and conduct multifunctional teams, through exposition and projects leadership in different countries in all Latin America. Enthusiastic leader, teamwork-oriented, assume responsibility and share successes.

To empower people to fully realize the positive economic impacts that intelligent and strategic technology solutions can have on their businesses and organizations.

Knowledge in Telxon Mobile products, Aironet, Casio Mobile products, Two Technologies Mobile products, Afaria Mobile management and security capabilities, RemoteWare management remote devices, Xcellenet, Ekahau Mobile Real-Time Location System, Airwave Wireless Management Suite, Zebra Mobile Printers, TouchStar Mobile Solutions, VT100/VT200. 5250/5370 Emulations systems, Win2003 Server, NT Server, Novell, TCP/IP Protocol, SMPP, Telnet, IBM 4680/90 POS, HP9000 Unix ISPs, Routers e Switchs CISCO, Linksys/Cisco/Symbol/ Wireless products, portable terminals with Radio Frequency, Warehousing Systems WI-FI, SAP Interfaces, administration mobile devices and resources, central administration Wi-Fi (access control, intrusion and security polities), RTLS real time in WI-FI (devices, persons and objects), SMSC connections (text messages in mobile phones), MPLS Networks & QoS.

Certifications

Certifications

Certified Scrum Master (CSM)

Scrum Alliance http://www.scrumalliance.org

Certifications

Certifications