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Summary

I am an accomplished, innovative, forward-thinking executive with repeated success in the design, redesign, and launch of leading-edge information technology solutions. My talent for analyzing processes and implementing key continuous improvement strategies with highly-effective results has consistently served as a catalyst to my success. I am an expert in digital transformation driving organizational alignment with current and emerging technology needs.

Michael created and maintained architectural standards, improved department communication mechanisms and automated metrics collection, reducing costs. He led one company from the falling edge of technology in the eyes of potential vendors and suitors Chrysler, Ford, Toyota, Reynolds & Reynolds and ADP, positioning the company for subsequent purchase by ADP.

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Professional Presentations

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Work experience

2013Present
Topgolf Swing Suite

Sr. Director - Operations Technology

Drawing from my expertise to direct the day-to-day technical operations and delivery as part of the Swing Suite team supporting a new division of the Topgolf ensuring alignment with organizational objectives. Provide leadership to 13 professionals focused on the development of new games and integration of vendor solutions into existing platforms. Collaborate cross-departmentally to develop and execute key technical strategies supporting current goals focused on enhanced technical performance, guest experiences, and operational capacities. Lead teams in the evaluation and development of proof of concept products to drive sustainability and enhanced processes. Provide strategic leadership across various teams including Product Management, Software Engineering, Quality Assurance, and the Swing Suite team. Execute product management and the identification and selection of new games. Oversee a team accountable for the delivery of documents, videos, and training initiatives

20092013
American Achievement Corp

IT Director

Led various IT teams teams at Balfour in product management, software development, QA, release management and technical support. Balfour specializes in manufacturing products that celebrate achievement (scholastic, championships, professional and personal). The company creates rings, yearbooks, championship jackets and graduation products.Primary responsibility included Java software used by customers for creating yearbooks and order/configuration of the complete line of Balfour products. Led agile development through the complete SDLC using both scrum and kanban. The engineering team delivers software on a number of platforms including Java, PHP, .NET and Objective-C (iPhone). Company website is www.balfour.com.

20042009
Intuit

Group Architect

Hired as Chief Architecture, Accountant Central, until two divisions merged. Developed high-level designs, reviewed and approved designs created by others. Mentored developers working in online applications and accounting applications. Developed PHP extensions for MediaWiki for www.TaxAlmanac.org wiki, as well as provide oversight for all development and deployments. TaxAlmanac has received many awards including: 2009 Innovation Award from The CPA Technology Advisor. Created and maintained architectural standards. Performed code reviews and formal inspections of requirements, designs, and code.

20022004
Intuit

Architecture Manager

Managed Privacy projects (Customer Privacy Infrastructure, Privacy Import Server, and Privacy Data Sync) with high quality and on-time delivery.  Led the Central Customer System (CCS) production system and Ad Server (delivering ads to Intuit websites). Evangelized architecture strategies for Enterprise Services Bus and infrastructure domain within Intuit, resulting in successful contract with TIBCO Software Inc. Led cross-functional design team for implementation of “Item” (product definition) across company for release and sunset systems, reducing maintenance costs and consolidating product definition. Designed and developed internal department website. Improved department communication mechanisms and automated metrics collection, reducing costs. Selected as a participant in high-profile working groups that create corporate policies for Intuit including: Customer Data Handling security policies, Job Banding group for Software Developers at Intuit.

19992002
Automatic Data Processing

Director Product Technologies

Managed a team of developers to design and develop ADP Next-Generation Web-Based Enterprise Application suite using Microsoft technologies including Visual Basic, C++, and COM+ components.

19981999
Dealer Solutions LLC

Director Research and Development

Developed technical roadmap for next generation product development. Managed a team of developers in delivering a Purchase Order solution for National Car Rental and Alamo Rent-A-Car.  System requiring 24 X 7 uptime. Product successfully installed on time, on budget in more than 1500 retail locations in the US and Hawaii.

19971998
Dealer Solutions LLC

Director Product Development

Managed staff of nine managers and 40+ developers in large development project. Delivered automotive enterprise software solution including Sales, Customer Relationship Management (CRM), Vehicle Inventory, Parts, Service, Accounting, Payroll, and Executive Information System.

19961996
Dealer Solutions LLC

Product Manager Accounting

Designed and developed a full-feature enterprise accounting system. Lead seven developers. Documented business requirements for the Accounting system by working with multiple dealership clients and automotive manufacturers.

19951996

Client Server Specialist

Led the Product Data Repository (PDR) project to design a strategic conceptual data-model for product information across the enterprise. Developed a database application in SQL Server 6.0. Coordinated with Marketing to deliver a repository for all product data contained in the printed catalog, with prices linked from DB2 database. Automated the production of the printed catalog pages and other literature, as well as a CD-ROM version of the product catalog. Designed and developed the first company website for CMS on the Internet.

19931995
Curtin Matheson Scientific, Inc.

Technical Writer

Designed and edited over 100 pages of the CMS General Catalog (completed Feb 1994). Designed various pieces of marketing literature and graphics art. Assigned to PDR development team to design and develop next-generation online catalog and a custom database publishing system.

19921993
Interactive Learning Systems

Director of Education

Managed employees in the academic department and maintained computers in the student laboratory. Delivered Computer Assisted Instruction on MS-DOS computers.  Developed a financial aid tracking system to integrate with student database.  Coordinated with government (TEA) and accrediting agencies (SACS) to met requirements for accreditation. Taught classes in software development, Mathematics and English as a Second Language (ESL).

19911992
Phillips Junior College

Dean of Students

Managed 3 employees in the Registrar’s office, school bookstore, and night school program with 12 instructors.

19881991
Phillips Junior College

Registrar & Data Processing Instructor

Responsible for scheduling students and maintaining both computerized and manual records.  Designed and developed a Registrar’s Tracking Database.  Taught Classes in:  various computer languages/systems, SABRE, System I, Financial Accounting, Managerial Accounting, Math of Finance, English, Data Structures & Design, and Business Mathematics.

19871989
Information Dynamics, Inc.

Programmer / Consultant

Designed and developed custom applications specializing in Accounting systems.  Developed several custom add-on packages integrating with off-the-shelf accounting software.  Installed multiple point-of-sales systems and ERP systems for manufacturing including Fourth Shift.

19861988
Christ Church Episcopal School

Data Processing Manager

Managed the operations of all computer systems including IBM System/36.  Designed and developed a management reporting system which integrated with off-the-shelf accounting system (Shelby Systems).  Designed and developed a custom scheduling database and specialized Budget Management System.  Performed duties as interim bookkeeper for both Christ Church and a $2 million Endowment Corporation.

19961977
Dealer Solutions LLC

Director Business Operations

Managed three managers and 15 developers. Delivered back-office solution for Accounting, Payroll and customize reporting system.  Balanced short and long-term objectives of company to meet critical needs. Provided direction to engineers implementing architecture framework using Sybase PowerBuilder 5.0.

Certifications

2010Present
Novell Technical Training

Novell Certified Linux Administrator (CLA)

20062011
Linux Professional Institute

Linux Professional Institute LPIC-1

Education

2010

Master Business Administration

Graduated with Honors. GPA 3.97

Activities and Societies: Lambda Sigma Chapter of Delta Mu Delta International Honor Society in Business

1987

Bachelor of Science

Advertising Manager, College Newspaper (1983-84)

Editor, College Newspaper (1984-86)

Treasurer, SC Press Association Collegiate Division (1985-86)

General Manager, College Radio Station (1986-87)