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Shammas Kallulayil Thazevettil

Work experience

Jul 2014Present

Travel Consultant

Abu Dhabi U. A. E
Date of Joining: Designation: Travel Consultant Providing an courteous, and responsive travel booking service to holidaymakers. Creating tailor-made luxury holidays to suit clients and ensuring that all administrative terms and conditions of contracts are adhered Duties: Airline Ticket issuance, Reissue and Refund using BSP Researching travel options & presenting the best deals in terms of requirements. Handling family/group travel Ensure all bookings & reservations are processed accurately. Responding to all phone enquiries promptly, courteously and in a friendly manner. Building strong relationships with clients. Up selling relevant add-ons, like, insurance, excursions, etc. Monitoring bookings throughout the working day. Negotiating corporate and best rates with hotels. Monitoring competitor activity in order to maintain the most competitive rates. Complying with all relevant laws and travel business legislation. Handling high numbers of incoming calls from direct customers and travel trade. Offering holidays to a wide variety of long haul luxury destinations, including the Indian Ocean, Arabian Gulf, Europe, U.S.A. Africa and Far East. 2- Springwale Holidays (Bangalore India)
Jul 2012Apr 2014

Travel Consultant

Bangalore
Position: Travel Consultant

Education

20122013

Post/Graduate

Manipal University
20092012

B.Com

E College Bangalore University
20072009

University College University Board