Haylea Doty

Haylea Doty

Work History

Work History
Apr 2007 - Present

Cashier & Coach/Trainer

K & N Management: Rudy's Country Store & Bar B-Q

K & N Management is a restaurant management company based out of Austin, Texas. They operate and own the franchising rights to the four Austin-area "Rudy's Country Store & Bar-B-Q" locations and founded and operate the three Austin-area locations of "Mighty Fine Burgers, Fries, and Shakes". As an employee of theirs, you focus your attention daily on becoming world famous by delighting one guest at a time. Your objective is to make guests' days and keep them coming back for more. They have implemented the "FISH" philosophy into the workplace, making for a fun, creative workplace. They are the winners of the 2010 Texas Award for Performance Excellence and are only one of sixteen businesses chosen for a 2010 Malcolm Baldrige Award site visit. By working for this company, you learn to live and breathe excellence.

During my employment, my responsibilities have included:

  • Completing POS transactions and money handling
  • Answering multiple-line telephones and taking over the phone orders
  • Handling guest comments and complaints in a timely manner
  • Providing each guest with the highest quality product possible
  • Providing the highest levels of hospitality to our guests
  • Maintaining the highest standards of cleanliness
  • Training and coaching new team members as they are hired
Jul 2005 - Apr 2007

Cashier & Trainer


During my time at this job, my responsibilities included:

  • Running POS transactions and money handling
  • Food preparation and service
  • Guest services, returns, and exchanges
  • Training new team members as they were hired


Jan 2007 - Present

Austin Community College



Microsoft Office

I am highly skilled in using Microsoft Word and PowerPoint, and moderately skilled in using Microsoft Excel.

Aloha POS Systems


I am currently a student at Austin Community college studying psychology. I plan to transfer to my next educational institution in either January or August 2011. I am 22 years old with 5+ years of experience in customer service and hospitality. I love to make people smile and laugh! I take pride in any job I take on and I love the feeling of getting the job done right, whatever it may be.


I am very interested in physical fitness and health. I also take a deep interest in the field of psychology and the way the human brain works. I love spending time with my fiance and my dog, and I spend as much time I can with my family as well. I also enjoy reading, and learning more about ways to better myself professionally and personally.