zachary martel

  • Anchorage AK

Customer Service Specialist

Core Strengths

  • Strong Communication
  • Sales/ Customer Service
  • High Work Ethic
  • Management Experience
  • Sharp Problem Solver
  • Excellent Telephone Skills
  • Positive Team Player
  • Money Handling


Top Performer

  • Working in telemarketing with the Knoxville Fire Fighters Association, I consistently earned the most in sales. For a full Year I was the top performer in the office.

Excellence in Customer Service

  • Working with Jason's Deli, I was successfully responsible for the management of the store including customer relations and the catering department. 
  • As a sales representative for Hyundai Lythia, in working with the president of Grant Aviation, I made such an impression on him with my level of customer service that he offered me a management position with his company. I gratefully accepted.

Work History

Work History
Nov 2014 - Mar 2015

Station Manager

Grant Aviation

As a station manager for the Emmonak, AK station, I was responsible for all operational aspects of the airport. These duties included flight dispatching, shipping logistics, money handling and deposits, staff training/management, and all customer relations. My time with Grant Aviation was successful, but ended quickly after I could no longer drive the company vehicles.

Jul 2014 - Nov 2014

Sales Representative

Lythia Hyundai

I was responsible for creating sales opportunities and guiding customers through the process of purchasing a new or used vehicle. This position required me to be organized, communicate well with the customers as well as the team, and to excel at time management. I was "top three" in sales every month I worked there.

Jun 2013 - Jul 2014

Sales/ Customer Service

Knoxville Firefighters Association

With the KFFA, I was the top earner in the office each and every week. For a year, I earned more profits for the company than any of my peers by a substantial amount. I routinely sold $1000 worth of concert tickets by telemarketing each day. I left them to fulfill a dream and move to Alaska.

May 2010 - Jun 2013


Jason's Deli

Here I worked my way up from a part time table cleaner to the store manager. Here, I learned to manage money, value my work ethic, and how to excel at customer service. After three years, I left to work for the KFFA and help the community in a way that I felt strongly about.


2008 - 2009

Some College

University of Tennessee

Did not finish my degree due to financial reasons

2003 - 2007

High School Diploma

Karns High School