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Mpho Moses  Pole

  • Johannesburg, South Africa
  • +27788010846

Solution Delivery and Business Analysis Professional


An experienced and passionate business analysis and project delivery professional with wide ranging experience in  multifaceted and multicultural teams to deliver value across a wide range of industries over  10+ years.

Work History

Mar 2012Present

Senior Business Analyst - Telecommunications

Brightstar Africa

Summary of role:
The role can be summarized as follows:

  1. Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow.
  2. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
  3. Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions.
  4. Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications

Aug 2007Feb 2012

Consultant: Supply Chain Software - Multiple Industries

Barloworld Logistics

Summary of Role:

  1. Analysis of client site for opportunities to save on inventory.
  2. Optimize inventory performance relation to stock availability and stock holding.
  3. Analysis of current client supply chain policies and procedures
  4. Liaise with different functions within the client organisation ensuring complete understanding of current cost and inventory management
  5. Develop and implement inventory and management processes that add value to customer operations
  6. Inventory Optimization Software configuration and installation

Project Highlights:

  1.  eThekwini Municipality
    • Design and implement a warehouse and inventory management strategy and roadmap.
    • Design and implement a policy which is aligned with the requirements of the MFMA.
    • Gap analysis of the whole supply chain operations against generally accepted practice.
  2.  Pick n Pay
    • Recommend tools and design processes which can be deployed by Pick n Pay for the general merchandise in order to:
      • Identify and alleviate constraints experienced by the stores in terms of storage capacity
      • Alleviate the stock imbalances the contribute negatively to the space problem
      • Recommend a demand management process which will account for spikes brought on by promotions also taking seasonality into consideration.
  3.  PetroSA
    • Due to the pressure on the oil price at the time, there was a great need by PetroSA to reduce operating costs in order to remain profitable. The supply chain, more especially the inventory value was to be optimized in order to reduce stockholding while increasing target service levels from 86% right up to 95 %.
  4. Eskom Distribution
    • Increase Eskom distribution overall service level and availability to 98%
    • Reduce SOH costs by R20 million
    • Implement, configure and install Supply Chain Optimization software
    • Entrench the inhouse methodology within various distribution regions and their logistics departments
Sep 2005Aug 2007

Assistant Technical Project Manager - Toll Collection

PT Operational Services
  • Management of sub-projects relating to the Capital renewal project.
  • Technical procurement and contract management
  • User requirements analyses
  • Application development, testing, implementation and management
  • Development of communication and risk plans for the technical department
  • Compile monthly MIS reports
Sep 2003Aug 2005

Business Analyst: Automatic Vehicle Classifier - Toll Collection

PT Operational Services
  • Design measurement matrices for the Automatic Vehicle Classifier for each toll collection plaza
  • Plan and coordinate surveys and fact finding missions
  • Design and coordinate test plans
  • Continuous improvement of processes and procedures
  • Help develop training material for plaza managers.
  • Compile and analyze management information reports.


Jan 2007Incomplete

BTech: project Management

Tshwane University of Technology

The degree focused on the mechanics and techniques of project management, using PMBOK as a foundation. The subject matter covered ranged from operational research to human resource management right through to strategy formulation and deployment

Jan 2000Jun 2004

National Diploma: Financial Information Systems

University of Johannesburg

The diploma covered a convergence of technology, finance and accounting. The subjects covered ranged from accounting to cost management to computer programming right through to general business management.

Major Subjects;

  • Information Systems
  • Financial Accounting


Supply Chain Management
OOP Development - C#
OOP Analysis
Vendor Management
Agile Methodology
Business Process Reengineering
Systems Integration
Change Management
Data Modeling
Systems Analysis and Design
Value Chain Analysis
Project Management


Aug 2013Aug 2013

Change Management Foundation


Training and certification will help candidates better understand change through the implementation of change theories, enabling a higher rate of satisfactory change and staff engagement

May 2013May 2013

Agile Project Manager


This unique specialty project management certification is aimed at primarily IT project managers who are looking for additional credentials beyond basic project management credentials