Download PDF

Summary

Delivery-focused IT Project Manager with significant expertise designing, supervising, implementing, and maintaining several IT infrastructures with broad exposure to diverse platforms, sectors, and industries.

Analytical, solution-oriented, punctual, able to work on own initiative and as part of a team, with the high degree of motivation and persistence required driving throughout IT projects.

Work History

Jan 2015Present

Project Manager / Senior Business Analyst

Khatib Alami

Project Manager on K&A’s international projects (coordination, supervision, and management)

Achievements:

Currently managing multiple projects in different project phases in the Gulf area

Successfully managed to restart a paused project and aligned it to the planned schedule

Effectively earned the trust of Saudi Post’s stakeholders and entered their comfort zone

Successfully gained the confidence of K&A management and contributed in the CMMI Quality Management System (Process championship, awareness, and audit)

2016Present

PMP Instructor _ Continuing Education Program (CEP)

Lebanese American University, Beirut, Lebanon

PMP Instructor on Freelance basis

Sep 2010Jan 2015

Technical Product Manager

iTel

Technical Product Manager on Eyelock’s Biometric Iris Identity Management Applications Suite

Senior Technical Lead on iTel’s international projects (design, validate, manage, coordinate and supervise, implement, and maintain when necessary)

Achievements:

Managed several multi-scale projects across MENA region

Managed deployment of Eyelock’s Biometric Iris Identity Management solution at several enterprises through EMEA (Bank Audi, ROP Muscat, Bin Laden Group, Arabian Roots, Averda-Sukleen, Mimaar …)

Effectively managed the integration of Eyelock’s Biometric system with several other systems (Biometric, Access Control, Time & Attendance, Security, etc…) 

Swimmingly managed the project of the new Credit Card Management System for Bank Audi (IT network and communication milestones)

Successfully executed an IT Audit and Assessment project on Integrated Telecommunications Co. (ITC) in Riyadh, Saudi Arabia

Reason for Leaving: Advance step in my career path

20092010

Senior IT Officer

CSC Bank


Served as a senior IT officer in the Network and Communication department, handled the IT network infrastructure in addition to the Cisco Unified Communication VOIP phone system, functioned as primary support entity to CSC HQ and branches and ensured a consistently positive customer experience.

Achievements:

Helped drive an increase in employee satisfaction in major critical technical conflicts

Rapidly became a trusted problem solver to the company, executive staff, IT manager, and colleagues in addition to earning a reputation for maintaining a positive attitude and producing high-quality work.

Reason for Leaving:  Transition job after returning to Lebanon

20082009

Senior Systems Engineer

HiTs-Africa, Manama, Bahrain

Allocated as a senior engineer in the Group IT department, handled HiTs-Africa’s IT infrastructure global projects of the HQ and African GSM operators (design, validate, manage, coordinate and supervise, implement, and maintain when necessary) in addition to the Cisco Unified Communication VOIP phone system, functioned as secondary level support and ensured a constantly positive clients’ feedback.

Achievements:

Successfully managed three GSM operators’ IT projects in Tanzania, DRC, and Equatorial Guinea as well as the establishment of the headquarter in Bahrain

Helped drive an increase in employee satisfaction in major critical technical conflicts

Swiftly earned the trust of executive staff, IT manager, and colleagues although I was the company’s youngest individual

Reason for Leaving: Laid off due to financial crisis

20062008

Systems Engineer

Comium Group, Beirut, Lebanon

Recruited as a fresh graduate engineer in Comium Group’s IT department, handled its IT infrastructure global projects of the HQ and African GSM operators (validate, coordinate, implement, and maintain), functioned as first level support and ensured always an affirmative feedback.

Achievements:

Noticeably implemented two GSM operators’ IT projects in Ivory Coast and Gambia

Conducted IT audit and assessment reviews on two operators in Liberia and Sierra Leone and supervised the execution of the outcome report

Substantially gained vast technical experience and secured my place with the team

Reason for Leaving: Advance step in my career path abroad

Education

20012006

Bachelor in Engineering, Computer and Informatics

Beirut Arab University, Beirut, Lebanon

Technical Certifications

  • Project Management Professional (PMP) – Certified: PMP #1747411
  • CCNP, CCNA, and SNPA
  • MCSE, MCSA, and MCP

Trainings: Programming languages: QBasic, C, C++, Microsoft Visual Basic.Net

Organizations Joined:  - PMI: Member ID: 2994187                             - PMI Lebanon Chapter

Languages: (Spoken, read, and written)

  • Arabic: Native - English: Excellent

Skills

Project Management
Project Leadership
Pre-Sales Tasks
IT Networking Infrastructure Design
IT Networking Solutions
IT Audit and Assessment
Supervisory Skills
Team Player
Troubleshooting and Customer Support Techniques

Solution & Platforms

ESRI GIS Technologies
Biometrics Technologies (Eyelock)
Cisco Technologies (Routers, Switches, Firewalls, etc...)
Microsoft Technologies (Windows Server, Active Directory, etc...)
Huawei Technologies
Juniper Technologies
Packeteer Technologies