Download PDF



Goal-oriented and collaborative IT professional with more than eight years experience applying hardware and software design, installation, administration, and configuration to support growing businesses. Seeking a challenging and rewarding Network Administrator position where my experience, training, and unique abilities, coupled with my strong sense of motivation, would be of mutual benefit

Work History


Mar 2012Present



Microsoft Certified Systems Administrator: Support dozens of medium and large sized businesses,

remotely monitoring established network infrastructures from the Sacramento office and implementing

changes as needed to maintain a secure and efficient network. Analyze, design, develop, recommend,

and present data network solutions. Perform preventive maintenance and develop technical installation

work plans. Implement network and software upgrades and modifications. Provide data backup and

recovery, quality assurance reviews, and accurate risk assessment. Build and maintain PCs and the

functionality / security of virtual private networks (VPNs). Employ various tools such as Microsoft MBSA

(Microsoft Baseline System Analyzer) to assess security requirements and provide full network migration solutions.

• Established a secure, central location for customer / technical documentation that is readily available

and accessible to all technical staff members; used Microsoft SharePoint portal server.

• Recommended and implemented customer questionnaire to track satisfaction rates for the services

and products provided.

Sep 2010Mar 2012


INC Technologies

  1. Installed, Configured and Monitored the Windows 2003/ 2008 Servers and Clients.
  2. Configured and Managed CISCO Routers.
  3. Worked on Ethernet / LAN Switching, VLANs, WAN Interface Configuration, VTP Configuration, WAN Technologies.
  4. Created User-Level Security, Disk Quotas, Print Management and Printing Priorities to Users, Blocking Internet to Certain Users, Sharing Printers, Files & Folders to Users, Mapping Drives.
  5. Manage and secure user accounts-Monitor tuning system performance,storage management, system security, print management, capacity management and network connectivity.
  6. Installed and configured Active Directory, DNS, IIS and WINS on the Servers.
  7. Troubles shoot Hardware and Software issues while building the Servers.
  8. Connecting LAN/WAN Computers through RAS connection and solving the Connectivity Issues.
  9. Designed, Configured, Monitored and Trouble shoot LAN/WAN.
  10. Security Patch Management by using Microsoft SMS.
  11. Monitored switches, hubs, routers, file system, CPU utilization, and drive space.
  12. Weekly Backups of Mail Boxes and User Data.
  13. Restricted users from installing new software’s on their machines, changing desktop settings,Sharing and mapping drives, Administrative and other rights.
  14. Assist in or act as the primary individual in evaluating the efficiency of server and client Operations and makes.
  15. Recommendations involving equipment and system efficiency need for Replacement and adequacy of services for classified and unclassified systems.
  16. Perform other specific System Administration duties as defined in Working Practices.
Sep 2011Jan 2012


PROJECT IMCO Construction & Engineering Co.
  1. Manage and working in manage engine service desk plus program
  2. Managing and working in manage engine desktop central program (Desktop Central enables configuring and managing desktop from a single point)
  3. With the pre-defined configuration Options Administrators can perform almost all the regular desktop administration / management Activities.
  4. Managed application patches, data backup, security changes and network configuration. 
  5. The ability to execute custom script gives complete administration control Over the desktop. The Web-based user interface allows for applying the configuration to a single or group of desktop using a powerful filtering capability.
  6. Manage administration functions utilizing Active Directory to facilitate password resets, establish email
  7. accounts, address log-in issues, manage group access, etc.
  8. Configure and implement Group Policy Objects in AD Create NT accounts and perform a wide range of
  9. maintenance functions including back- ups.
  10. Enforce security policies and keep environment up to the company standard.
  11. Identified, reported and resolved network security violations.
Dec 2010Aug 2011


Kuwait Investment Authority

  1. Architected and led the deployment of the company Active Directory network.
  2. During deployment, servers have been migrated from Microsoft Windows server 2000 to2003.
  3. Deployed Microsoft Exchange 2007 server and migrated user mailboxes from Exchange 2003 to 2007.
  4. Performed daily maintenance of network resource tasks such as creating, modifying, and removing user
  5. accounts within Active Directory, managing FTP data files, updating DNS records, performing SQL database optimizations, Exchange server user and mailbox management, and managing Live Communications contacts and user updates.
  6. Implemented network IT server and domain security policies hardening security.
  7. Acted as a resource to staff and clients on new software applications, hardware, server, and network technology changes.
  8. Hardware, software and network connectivity issues for over 1000 workstations and 1200 end- users
  9. Supports, Implement, configure & troubleshoot Microsoft Windows XP (Prof., H.E.) Windows Vista & Windows7
  10. Network Administration and Support Perform back-up operator functions using VERITAS and Net Backup Software.
  11. Troubleshooting, installation, maintenance, and support of Hardware/Software.
  12.  Network/ Data communication systems.
  13. Configure printers & scanners communication, drivers, and Virus Scanning.
  14. Configured and installed routers, switches and wireless controllers.
  15. Responded to all client requests for technical support by phone, email and the inter-office chat service.
Dec 2007May 2008


Easy Soft Software

  1. Completed network documentation of LAN/WAN environment.
  2. Created test environment for WSUS server.
  3.  Modified group policy to deploy Critical and Security Updates to test workstations.
  4.  Created a script to control download intervals for Critical & Security Updates.
  5.  Deployed Critical and Security Updates to the production environment.
  6.  Monitored and maintained the Barracuda Spam Firewall device.
  7.  Installed network Cat 5e cable for a network printer.
  8.  Configured the network printer and workstations to function over the network.
  9.  Resolved many local area network bandwidth problems.
  10.  Researched possible external hacking problems.
  11.  Continually worked on bandwidth monitoring software.
  12.  Periodically monitored event viewer on our Windows Servers for any errors..
  13.  Researched possible anti-virus alternative from Symantec to Forefront Client Security

Technical Support


  1. Provide help desk support and remote technical troubleshooting using Microsoft Remote Desktop and WebEx remote control software.
  2. Meet with and educate customers on networking environments and client service offerings.
  3. Survey customer needs to provide complete system analysis and recommend technology solutions. 
  4. Proactively maintain current knowledge of competitive products and services.
  5. Translate business needs into network solutions and deliver in-depth, high-level technical presentations.
  6. Troubleshoot hardware problems with network cards, video cards, sound cards, motherboards, modems etc.
  7. Installed, configured and maintained printers for entire company.


Jan 2012Jan 2013





Management/Manager, 2013 - 2013

Grade: Excellent

university website for verification

username:  RV41345       password:  48395356

Sep 2002Jul 2006

Bachelor's degree in Computer Systems Networking and Telecommunications

Pharaohs Academy for computer science and information system

Pharaohs Academy for computer Science and information system

Good, Computer Systems Networking and Telecommunications, 2002 - 2006

Grade: Good

Activities and Societies:

Coursework in computer science, Electrical engineering and physics

Coursework in information technology Software Architecture coursework


Feb 2013Present