EFADA technology Egypt (Telecommunication business sector)
- Cooperate with Vodafone Egypt to maintain and install their network.
- Monitoring Network Performance,Troubleshoot and solve mobile network problems that related to coverage and determine the type of the problem (e.g. indoor or outdoor).
- Providing solution for the problem (e.g. if micro sites or repeaters is needed).
- Providing New Product/Problem Solving/Complaint Handling, and Responsible for solving all Radio Network Problems related to Vodafone Corporate Accounts.
- Dealing with Ericsson OSS and Huawei applications specified in illustrating Vodafone NEtwork KPI.
- Dealing with Vodafone tools (Remedy, CCSM touch point) to know information related to user location and serving sites for him.
- Conducting Field Surveys for checking Coverage Status and install repeater if needed.