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Work experience

Nov 2009Mar 2012

Office Assistant

Coalition of Citizens with Disabilities in Illinois
Answering and directing all telephone calls on a four line telephone system. Manage the Executive Director's calendar and distributed all mail. Took accessibility sign and sticker orders, verify orders have been received by the Vendor and Assistant Director and maintain the file for all sign orders received.
Aug 2009Sep 2009

Customer Service Representative

United Access/Personal Mobility

Filed company paperwork, greeted customers, and took intake/outtake orders through checks and money. Assisted with phone marketing research and operated six line telephone system.

Jun 2009Jun 2009

Independent Living Specialist

Springfield Center for Independent Living
Provided independent living skills training to individual consumers. Maintained records of consumers in accordance with SCIL policies and procedures.
Jun 2007Aug 2007

Human Resources Generalist

Elmhurst College Human Resources

Wrote job descriptions for a college staff psychologist for the school's wellness center and an attendant position for the college's fitness center. Developed a revised performance evaluation system and new evaluation forms for college employees. Wrote benefit programs related to a walking program for the college's wellness program and a transit benefit program for college employees. Wrote handbook policies for the following areas: Workplace Violence, Military Leave, and Victims Leave.

Jun 2006Aug 2006

Human Resources Employee Services Intern

Illinois Department of Children and Family Services

Assisted employee services department with development of advertising. and employee outreach projects. Developed surveys for state research purposes. Constructed databases for employee applicants. Acted as receptionist when needed.

Sep 2003Feb 2004

Radio Broadcasting Intern

Illini Radio Group

Gained training in marketing and advertising within a business.Gained training in sales executive work within a structured work environment. Received training in receptionist work. Gained instructional training in radio broadcasting.

Jun 2003Aug 2003

Radio Broadcasting Intern


Recorded voice commercials for radio spots. Provided customer service to guests. Filed paperwork of radio station and operated audio board during Chicago Cubs baseball games. Acted in receptionist and administrative roles.

Sep 2002May 2003

Radio Broadcasting Student Worker

WPCD Radio

Provided customer service to listeners and guests of radio station. Programmed on-air log of radio station using selector. Developed and read newscasts for on-air broadcasts. Managed incoming and outgoing studio system phone line. On-Air radio personality for alternative and rock formats. 


Aug 2005Feb 2008

Bachelor of Arts

Elmhurst College
Aug 2001May 2005

Associates in Applied Science

Parkland College


Seeking position in customer service, sales, human resources, clerical, administrative, or support.


Seeking position in customer service, sales, human resources, clerical, administrative, or support.


Seeking full-time employment in the job areas described above.