Lott Scipio

Lott Scipio

Skills

Skills

Microsoft Word

Microsoft word, project, excel and powerpoint  

Sage 50

Sage 50 Accounting Software.

Objective

To obtain a position as a Guest Service Coordinator.

Interest

Volunteer.  Customer Service representative at Orlando V.A. Hospital.  

Work History

Work History
Nov 1997 - Present

Conductor

Amtrak

Conduct Customer needs assessments

Supervise a team of 25 employees.

Assign job descriptions and customer service initiatives.

Manage, document and resolve complaints, illnesses,and mechanical deficiencies.

Oct 1989 - Oct 1997

Marine Guard

U.S. Marine Corps

Protected and maintained Naval, and Marine Corps installations.

Organized team offensive manuevers.

Analyzed critical incidents and implemented problem solving strategies.

Promoted customer satisfaction.

Education

Education
Jan 2013 - Dec 2013

Human Resource Management

Seminole State College

Certificate.  Human Resource Management.  G.P.A.  2.5

Jan 1992 - Dec 1996

Paralegal Studies

Hampton University

B.S.  Paralegal Studies.  G.P.A.  3.0

References

References

Opal Bailey

A service professional, at its best.

George Legler

Professional par excellence!

Cecil Watkins

Lott is simply awesome

Secret