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A senior professional with a wide range of experience in the telecom industry. Able to work on own initiative and as part of a team.More than 15-year of experience in network engineering, test, deployment, support, troubleshooting and documentation of complex Voice, GSM/UMTS, and IP networking systems for Cisco, Lucent, Nokia and Vodafone.

Work experience

Software Engineer


Principal designer/developer of the front-end ISUP call processing application for the Italtel linea UT telephony switch.

  • Developed call control application for Italtel GSM MSC/HLR Implementation
  • Involved in software porting, functional requirements and architectural specifications for new features.

Network Planning Engineer

Omnitel (now Vodafone)

  • Team leader of the Data Transcript Team
  • Coordinated a team of three elements
  • Exchange Requirements interpretation and Data Transcript

Fixed Network Systems Engineer


  • Provided support to sales teams in the RFI/RFP process on voice and fixed network services.
  • Assisted the customer in dimensioning of the circuit switched network elements and in the interconnections to backbone and fixed networks, taking into account the existing network platform
  • Held official Nokia training course (NSS-OM) on customer’s site. 

Network Test Engineer

Omnitel (now Vodafone)

Led acceptance and integration test activity for new Voice and VAS products, including Voice Mail and Universal Messaging systems.

  • Recommended the selection of vendors of VoIP equipment.
  • Set up and maintained a VoIP technology trial network between five different mobile operators across Europe (Airtel, Telecel, Mannesmann and Europolitan) to perform technology assessments.
  • Responsible for Y2K test and verification on Nokia equipment.
Jun 2008Present

Technical Marketing Engineer

Cisco Systems Italy

In the Cisco Service Provider Group organization, responsible for product Technical Marketing activities in EMEA and Emerging countries markets. In charge of high-end core and edge routing platform based on IOS-XR (ASR9000, CRS-3, CRS-1 and XR12000) in Service Provider market.

  • Increased sales and profitability by strengthening the relationship with Cisco Advanced Services and Channel Partner to develop SP solutions based on Cisco’s high-end Routing platforms.
  • Led and assisted the development of new features and solutions to Emerging Markets based on ASR9000, CRS-1/3 and XR1200 capabilities.
  • Established a trusted advisor relationship with SP customers and Cisco account teams to deliver the best Cisco solution to customers and partners while increasing sales of Cisco high-end routing products.
  • Engaged with the fields SEs and Sales Managers to raise awareness of Cisco high-end routing platforms capabilities and supported account teams on roadmaps and features proposals to customers.
  • Delivered several pre and post-sales workshops and demos in EMEA and Emerging markets to customers and partners to raise their knowledge base on Cisco high-end routing platforms.
  • Wrote white papers, design guides, solution guides, Q&A documents, and other technical collateral.
Jan 2007May 2008

Deployment Consultant

Cisco Systems Italy

In the Core Routing Business Unit (CRBU), responsible of Cisco partnership initiatives on Service Provider Packet Voice solutions in EMEA.

  • Governed and maintained the relationships with the major EMEA partners, account teams and customers deploying CRBU Packet Voice solutions in the EMEA SP market.
  • Monitored the status and progress of CRBU Packet Voice product and solution deployments in EMEA.
  • Coordinated integration efforts for partners IMS solution and Cisco large-scale Voice Gateway products, including Session Border Controllers.
  • Partner escalation primary point of contact, coordinated partner and Cisco TAC organization, acting as a go-between for the Cisco Engineering development teams in India and USA.
Sep 2000Dec 2006

Software/QA Engineer

Cisco Systems Italy

Led and managed the joint Cisco – Italtel test team (5 people) in close coordination with the Italtel program manager, R&D and test teams.

  • Supervised QA practices coordination in support of the collaborative solution test activities between Cisco and partners in the SP Voice and Unified Communication arena.
  • Primary point of contact between partner (Italtel) and Cisco engineering for activities related to the joint Cisco – Italtel solutions.
  • Coordinated requirement planning and definition for Unified Communication IP telephony solutions defining and prioritizing improvements.
  • Orchestrated Solution Test activity definition, resourcing and delivering, ensuring that the activity adhered to the committed test program dates.
  • Coordinate partners, customers and Cisco field in discussions with Cisco Business Units for the development and evolution of the Media Gateway strategy and relevant product features.
Jun 2000Sep 2000

UMTS Core Network Engineer

Lucent Technologies

In the UMTS core team, responsible for writing bid documentation for the UMTS government auction. Developed voice and data network architecture documentation collecting the requirements from different sources in the customer departments

Feb 2000May 2000

Product Implementation Specialist


  • Developed process workflow specification for new voice services introduction.
  • Acted as link between Marketing and Customer Service organization, delivering process specification starting from product requirements.



ITIS S. Cannizzaro


Skill Set
    Experienced delivery of consulting, technical support, and technical presentations Ability to collaborate across multiple teams, geographically dispersed Capable of building and sustaining strong technical relationships Proactively understanding partner/customer needs and deliver services/solutions that enable them to be successful Strong verbal and written communication skills; ability to communicate information to partners on a one-to-one or one-to-many basis Demonstrated strong customer service skills together with experience in resolving conflicts in a service environment Advanced technical solution and problem solving skills Hands-on experience working with different IT / networking products and technologies    



Cisco Certified NEtworking Associate (CCNA)


Cisco Certified Networking Professional (CCNP)