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I recently completed my masters in business administration and would like to attain a challenging and fulfilling human career that encompasses the utilization of my current skills and experience and affords personal growth.

Work experience

Nov 2006Present

Assistant Property Manager

PS Business Park, Inc.

Manage three properties to include:

nBudgeting and maintaining net operating income

nCreating and maintaining vendor master construction contracts, master service contracts,   

          AIAs and commercial contract extensions.

nCoordinating and conducting leasing tours.

nMaintaining accounts receivable

nMaintaining landscape, janitorial and capital projects.

nManaging tenant improvement and make ready construction jobs.

nProviding customer service for tenants, vendors and brokers.

Feb 1997Jan 2006

Customer Service Manager

nManaged customer service department.Responsible for hiring, training, and maintaining 

          motivated and productive customer service representatives.

nQualified and set up new customers in company operating system.

nServed as liaison between customers, operations, and sales force with the responsibility of

          ensuring customer satisfaction.

Logistics Coordinator, 2002 - 2004

nSecured freight for units sent to areas lacking customer base.

nIncorporated customer call list for all areas to increase revenue/mile.

Human Resource and Quality Coordinator, 2000-2002

nAdministered health insurance program. Responsible for policy additions, changes, and


nServed as liaison between employees and health insurance, supplemental insurance, and

          retirement benefits vendors.

nAssisted field managers and employees with human resources related questions or


nLaunched and maintained ISO 9000 Quality certification to include internal auditing,

          corrective and preventive, and customer feedback processes.

Accounts Receivable Associate, 1997 - 2000

nAudited customer bills of lading to determine bill to party and ensure billing accuracy.

nInvoiced orders in billing system for daily generation of customer invoices.

nAssisted Collections and Cash Receipts departments.