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Morgan Hill

Owner of Hill Construction Services


Highly motivated self-starter seeking an entry-level claims adjusting position with Progressive in which I will be able to utilize 8 years of construction experience in insurance restoration, as well as provide exceptional customer service experiences, excellent verbal and written communication, and demonstrate an eagerness to learn new skills.

Work History

Mar 2010Present


Hill Construction Services

Hill Construction Services was established in 2010 with a specific goal of standing out in the construction industry as a company that is dedicated to treating customers honestly, fairly, and respectfully. As co-owner of the business, my responsibilities include:

  • Schedule customer appointments
  • Manage customer relationships
  • Meet on site with insurance adjusters
  • Read, interpret, and understand insurance claim damage reports
  • Create project estimates
  • Hire crews
  • Coordinate repairs and other construction projects
  • Oversee construction sites
  • Maintain accurate accounting records, including payroll and payroll tax payments
Mar 2008Mar 2014

Production Manager

Bison Roofing, LLC

Hired as a receptionist in March 2008, and was quickly promoted to Office Manager. Approximately 9 months after my hire date, I was promoted to Production Manager. While serving as Production Manager I continued to maintain the duties of Office Manager. In these simultaneous roles I accomplished the following:

  • Spear-headed a team of 2-3 office employees and a sales staff of 10-12 people
  • Managed offices in multiple states
  • Reviewed and approved all construction contracts
  • Personally processed more than $18 million in insurance restoration services
  • Communicated with all customers immediately after contract signing until services were complete
  • Maintained a high-pressure, fast-paced production schedule
  • Negotiated supplements with insurance carriers, as needed
  • Ordered and oversaw delivery of all project materials
  • Created accurate job cost and commission reports for every project


Mar 2008Oct 2011

Bachelor of Arts in Business Administration

Ashford University

Summa Cum Laude

Aug 1992May 1995


Brookland-Cayce High School