Front End Associate
Platteville, WI. Front End Associate Greet customers and ascertain what each customer wants or needs. Describe merchandise and explain use, operation, and care of merchandise to customers. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Answer questions regarding the store and its merchandise. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Place special orders or call other stores to find desired items. Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. Exchange merchandise for customers and accept returns. Greet customers and discuss the type, quality and quantity of merchandise sought for rental. Answer telephones to provide information and receive orders. Explain rental fees, policies and procedures. Keep records of transactions, and of the number of customers entering an establishment.