Morgan H. Scott, Jr

Warwick, NY- Responsibilities I follow up with customer who show an interest in making a purchase whether it be online through our website or through other online resources we are connected to. I provide support to online customers by setting appointments. Follow up with prospective customers and return email/voicemail. I Coordinate schedules of salespeople and sales appointments. I also speak with current customers to confirm their satisfaction and generate leads in order to bring more business to the company. I have been responsible from bring increased business to the company. Through the communication with customers I have brought repeat business or new business to the dealer and it's sales people. Skills Used I have demonstrated an ability to communicate properly with customers as well to the benefit of myself and the company. I know how to use a call center phone as well. I am also capable of adapting to computer programs.

Sales Associate Target-Monroe, NY- Responsible for describing or demonstrating in detail the electronic merchandise and its benefits to the customers. Alerted customers to upcoming sales and promotions. Dealing politely with customer complaints and resolving them. Priced merchandise, stocked shelves and took inventory of supplies. Handled customer relations issues in a gracious manner and in accordance with store policies. Welcomed customers into the store and helped them locate items. Recognized for my outstanding work performance to cultivate a positive and collaborative customer service culture. Mentored new sales associates to contribute to the store's positive culture.

Sales Associate Nautica-Woodbury, NY- Addressed customers and helping them with their needs. Followed merchandising guidelines to present visually appealing displays. Assisting customers with their inquiries. Maintaining the cleanliness of the store at all times. Responsible for keeping the store organized & maintaining an uncluttered environment. Consistently updating and replenishing sales display areas. Handled customer complaints and resolving them Maintained established merchandising standards, including window, sales floor and promotional displays. Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.