Montique Cheatham

  • Phoenix AZ 85027

Objective

A position where my extensive experience can contribute to your customers' satisfaction and your company's success. A position where it's possible to expand my knowledge and help others deliver excellent service. To find a place to learn and grow as well as contribute to the overall equity of the brand.

Work History

Work History
Apr 2014 - Oct 2014

Senior Customer Service Representative

Best Western International

Answering questions, customer care and retention, resolving issues with properties, creating and documenting customer care files.

Feb 2014 - Apr 2014

Reservation Agent

Best Western International

Answering questions and booking reservations for callers at various Best Western properties.

Mar 2013 - Dec 2013

Server

Olive Garden

Serving, taking orders, cash handling, food running, bussingĀ 

Jun 2012 - Nov 2012

Technical Support Representative

At&t

Troubleshooting, dispatching technicians, upgrading service, remote computer access, inbound call center

Mar 2012 - Jun 2012

Team member/Closer

Subway

Closing duties, cashier, making food, prep, cleaning.

Mar 2012 - Jun 2012

Crew Member

Culver's

Guest attendant, drive thru, cashier, custard prep, inventory, temperatures, cleaning/dining room maintenance

Jul 2011 - Sep 2011

Porter

Autoworld

cleaning and detailing cars, Grounds keeper

May 2011 - Jul 2011

Team Member

Avril's Eco-Friendly Carwarsh

washing cars, detailing.

Oct 2010 - Mar 2011

Line Cook/Delivery Driver

Philly Connection/Luigi's Pizzeria

Food preparation and delivery, training of new hires, opening and closing duties

Oct 2007 - Sep 2009

Customer Service Representative/Shift Runner

Dominos Pizza

Opening and closing duties, deposits, labor management, inventory, preparing orders, cashier

Skills

Skills

Critical Thinking/Problem Solving

Leadership

I have lead teams both in sports and in the workplace. I am very personable and understanding so it makes it easier for people to listen to me.

Typing

POWER-POINT

I have extensive experience with PowerPoint, as well as a few months of classes learning more about the program.

EXCEL

I know the basics and how to effectively create spreadsheets.

Communication

I am very adept with communication and making sure that information is presented in an understandable way.

Education

Education
Aug 2014 - Present

Music Business

Paradise Valley Community College

A variety of business and music oriented classes to help successfully understand the business side of music.

References

References

Joel Salcido; TCTP Lead

623-399-2625; known for 3 years.

Tylen Blackmon; IT Support

757-769-4098; Known for 1 year

Alexzander Harris; Senior Customer Service Representative

602-410-3939; Known for 1 years.