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Monica Maldonado

Customer Service Representative


Highly efficient Customer Service Representative with experience in a wide range of office and customer service functions. Seeking to join a company that offers a constructive workplace for communicating and interacting with customers.

Work experience

Mar 2016Present

City Carrier Assistant

United States Postal Service

Delivers and collects mail on foot or by vehicle under varying road and weather conditions. Maintains professional and effective public relations with customers and others. 

Oct 2015Mar 2016

POS Coordinator

Cost Plus World Market

Providing assurance of accurate and timely pricing of product placement and removal of advertised signage and other administrative paperwork. Providing exceptional customer service, cashiering, and visual merchandising to management standards.

Aug 2013Dec 2013

FC Associate I


Production duties such as picking and packing orders, receiving and stowing product all while ensuring inventory accuracy. 

Mar 2009Jun 2010

Customer Support Relay Operator

Stellar Relay

Provided telephone and customer service communication to individuals who are deaf, hard of hearing and speech disabled. Translated telephone communication for customers between different spoken languages. 

Feb 2007Aug 2007

Relay Operator

Verizon Business Services

Provided telephone communication to individuals who are deaf and hard of hearing. Translated telephone communication for customers between different spoken languages.