Michelle Longoria

Work History

Work History
Jan 2005 - Jul 2012

Server

Planethollywood Resort and Casino
One of my many duties as a server was to seat customers, take orders, serve alcohol, I am skilled at upselling various dishes and alcohol in a friendly suggestive way. Closed and opened the restaurant. Made sure condiments were clean. Folded napkins and made sure silverware was clean and on the table. Pre-bussed and attended to customers. Made it a very comfortable environment to dine in.
Oct 1998 - Jan 2005

Server

Macayos Mexican Restaurant
My duties included seating customers, taking orders, attending to customers, I used micros (POS) system. Getting refills pre-bussing folding napkins , making sure silverware was clean and set. Closed and opened restaurant. Making sure condiments were filled and cleaned. Making it a friendly environment so customers would come back to dine.
Jun 1992 - Oct 1998

Assistant Manager

Sizzler Restaurant
One of my many duties as assistant manager was doing the schedules, cashier, handling customer complaints, assisted in hiring, overall duties of the restaurant, supervised employees. Closing and opening the restaurant. Contributing ideas for the menu.. Striving to make our restaurant a very pleasant place to dine. Making sure to ask customers if everything was to their satisfaction.
May 1981 - Jun 1992

Shelter Cove Steakhouse

At the age of thirteen I started at the back of the house helping in all the various duties, prepping, stocking, dishwashing, scheduling, learning how to order supplies overall duties of the back of the house. At the appropriate age I started learning at the front of the house various duties, serving, bussing, cashier, hostess. Learned how to open and close the restaurant. I have been working in the restaurant business ever since then.

Education

Education
Nov 1986 - Aug 1990

High School Diploma

Armijo High
I went to high school from 1986 to 1990 graduated with a high school diploma.