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Work experience

2017

Integrated Solutions Consultant

AT&T

Position Description

As an Integrated Solution Consultant my role is to find connected solutions for all consumers and businesses. This position requires account and territory management. I maintain a strong retention of all products, packages, services, pricing and overall solutions for all clientele in my field. My position is a high service liaison between clientele and the company the offers the best solutions in the most efficient channel. 

Position Responsibilities

  • Account management in respected territory
  • Creatively presents products and solutions
  • Assist in on boarding new consumers and business onto their AT&T network
  • Track and analyze reports and activities in respected territory

20152017

Lead Sales Consultant

AT&T

Position Description

As a Lead Sales Consultant it is my duty to develop and attain customer experience and sales objectives for the store. This position balances personal goals while assisting upper management in making sure that my peers meet their goals as well. I maintain strong knowledge of all products, pricing, and promotions for all services. Ultimately I provide efficient and courteous customer service and assistant in all aspects of product offerings and services. 

Position Responsibilities

  • Oversee & manage 15-20 consultants to ensure an efficient & successful sales process
  • Ranking in the top 5 percentile on a national level
  • Analyze & simplify current business procedures to create a more organized atmosphere
  • Provides crises management for da-to-day policies & procedures
  • Proactively asses customer needs to ensure a strong relationship between business and all clientele
Oct 2012Present

Assistant Manager

T-Mobile

Position Description

As an Assistant Manage with T-Mobile, my responsibilities extended beyond my daily tasks and requirements. In this position, It was my duty to see the success in my in store representatives. Coaching them and guiding them to carryout the companies mission and meeting company appointed goals through educating, product knowledge, and tips. It was my job to make sure the representatives knew where they stood in references to their company appointed goals, where they need to be, and how they are going to get there. 

Position Responsibilities

  • Oversaw the success and development of 8-10 consultants
  • Decreased customer turnover by integrating a successful streamlined sales strategy
  • Increased sales by creative visual marketing and improved neighborhood outreach program


Jan 2010Aug 2011

Install & Delivery Coordinator

The Great Indoors

Position Description

This position was held in the back office of a retail environment. The Great Indoors is a company known for selling high end furniture and kitchen appliances. When a person becomes a customer of the company, they have a few options; purchasing a product or purchasing a project. In both instances it would become the duty of the Install & Delivery Coordinator to keep in constant contact with the manufacturer and distributor of each specific product, the delivery teams involved, and the customer. If the customer were to come and welcome The Great indoors into their home for a renovation project, the Install & Delivery Coordinator would also have to keep in contact with installers. The Install & Delivery Coordinator served as a liaison for the company. 

Position Responsibilities

  • Liaison for sales, renovation, design, and install departments
  • Maximized opportunities by introducing a system that strengthened communication between all departments

Dec 2007Dec 2009

Sales Associate

Nordstrom Rack

Position Description

Sales in this branch of the company is embodied by 100% customer service. Nothing less than perfect attention to a customers needs is considered acceptable. For a company like Nordstrom, this came with no surprise. This position is held accountable for assisting customers in their purchasing needs with precision and speed. Duties when not dealing with a customer included organizing and up keeping  the merchandise, picking up the floor, keeping track of inventory,  and answering phone calls. When with a customer, duties also included servicing the customer by answering any questioned given as well as making suggestions for certain products during the sale. The service would finish with a quick and easy checkout for the customer before the transition into the next task or client. 

Oct 2007Jan 2011

Receptionist

ALGA Development

Position Description

As a receptionist in this position, it was my duty to field phone calls, assist customers in the purchasing process and schedule appointments. I was employed in this location intermittently for 4 years. The purpose of this position to me was very educational. My time spent at this position taught me how to interact with customers, network with clients, complete the selling process and organize my work habits.  

Interest

Activities & Associations

ALMONDS Non-Profit Organization

ALMONDS Non-Profit is an organization dedicated to giving back to the community. Based in the Los Angeles ares, Almonds mainly raises its in profit through various events from variety shows, productions, and smaller Cafe shows.

In 2010, I co-founded the organization with a friend in order to raise money for the victims that were harmed by the Tsunami of East Asia. The event we chose to create was a variety show titled "Spare The Change". This title reflects on the entire concept of Almonds by asking our peers to spare the funds as well as a change in their lifestyles. Since then, we have an an Annual show, along with other shows throughout the year, entitled "Spare The Change"

Skills

Leadership & Interpersonal Communication
Policy improvement
Business Analytics
Process Optimization
Staff Development
Visual Presentation

Charity

www.almondscharity.com

Website

Get Linked

Objective

My objective as an individual is to be successful in any task and challenge that I face. In association with a company, I plan to assist in its expanding and growth in every aspect  as I grow with it. I would like to work for a company where I can improve on my skills, quality assurance, development, training.

Education

Sep 2011May 2015

Bachelors in Business Administration

Woodbury University

Woodbury University is a private school located in Burbank, CA. My decision to attend this school was simple, to obtain an education in the field of Business Management. Woodbury University is a very accomplished school and I plan to finish my undergrad career at the establishment and receive a degree in Business Management. 

Sep 2003Jun 2007

High School Diploma

St. Francis High School

St Francis High School is a private Catholic school located in La Canada, CA. The school is neighbored by 3 other educational institutions in all directions. Aside form education, the school offered me many opportunities to shape my personality and broaden my talents, skills, and interests. Some of the opportunities I was fortunate to take part in is as follows;

- Mission to Mexico 

     -Visiting orphanages to help feed the children

     -In collaboration with Habitats for Humanity, building homes for the less fortunate in the area

- Red Cross

     - Taking part in charity work

     - Blood drive donations

- SFHS Drumline

     - Section leader for respected instruments ( Tenor Drum/ Snare Drum)

     - Performed with the Glendale Symphony annual Christmas Concert 

     - Performed in Labor Day and Memorial Parades

- SFHS Media and Arts

     - Took part in school productions

     - A member of the Men's Chamber

- Key Club

     - Proud member of the Kiwanis 3rd Division

     - Rose Parade Float building

- Active Clubs

     - President of the Filipino Club in 2006-2007