Outgoing individual offering years of front of house operation experience; with extensive knowledge of hospitality etiquette, food preparation and superior customer service. High volume dining, customer service and cash handling background. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers.
- Highly responsible and reliable
- Works well under pressure
- High-volume dining
- Upbeat, outgoing and positive
- Food safety understanding
- Ability to learn quickly
Aug 2014 - Jul 2015
The Rebel House - Boca Raton, FL
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Assisted guests with making menu choices in an informative and helpful fashion. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Appropriately suggested additional items to customers to increase restaurant sales. Answered questions about menu selections and made recommendations when requested. Regularly checked on guests to ensure satisfaction with each food course and beverages. Managed closing duties, including restocking items and reconciliation of the cash drawer.
Server / Bartender
Nov 2013 - Aug 2014
Legends Steak House - West Palm Beach, FL
Regularly checked on guests to ensure satisfaction with each food course and beverages. Consistently adhered to quality expectations and standards.Delivered exceptional, friendly and fast service. Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators. Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
Sep 2009 - Sep 2013
Hooters Hard Rock Casino - Hollywood, FL
Promoted and endorsed the company to bring in new business. Welcomed and acknowledge all guests in a friendly, service-oriented manner. Completed opening and closing checklists according to set standards. Greeted guests in a pleasant and courteous manner.