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Objective

An intermediate-level position in administrative support or customer relations. 

Skills

Programming
  Proficient in Excel, Word, PowerPoint, OutLook, InDesign and internet applications; able to learn new programs. 
Customer Service
  An active listener with strong interpersonal skills. Strive to understand client needs and provide exceptional results. 

Work experience

Dec 2010Present

Customer Service Sales Representative

CenturyLink

Answered incoming calls from Customers from all over the country, to start service, need a breakdown of their billing statement, or simply had general questions on their package, phone, or products. Throughout my time with the company I did achieve sales awards for outstanding sales/quality performance on many occasions.  

Aug 2008Apr 2010

Bartender/Server

Strip House Steakhouse

  • Extensive knowledge of a variety wines, vintage and regions which increased wine sales
  • educated in fine dining food products, presentation and ingredients
  • maintained liquor, beer, and wine inventory
  • organization of special events ie: wedding, birthday celebrations, business dinners
Sep 2003Oct 2009

Bartender/Server/Mangament

Stevie Tomato Sports Page
  • Able to work and sustain great customer service in a high volume atmosphere
  • maintained liquor, beer, and wine inventory
  • closing management (batched credit cards, counting tills and creating nightly deposits after ensuring the numbers all meet)
  • organizing and leading special events ( annual golf tournament, finding and booking entertainment, creating drink and food promotions, sporting events)

Education

Sep 2003May 2004

Associates

Edison College
Sep 2002May 2003

Associates

Palm Beach Community College

References

Dustin Kennedy

Suzanne Proksch

Laura Cox

Previous colleague at CenturyLink known for over 3 years.