Mollie Hooper

  • Onalaska, WI US US US US

Objective

An intermediate-level position in administrative support or customer relations. 

Skills

Skills

Programming

  Proficient in Excel, Word, PowerPoint, OutLook, InDesign and internet applications; able to learn new programs. 

Customer Service

  An active listener with strong interpersonal skills. Strive to understand client needs and provide exceptional results. 

Work History

Work History
Dec 2010 - Present

Customer Service Sales Representative

CenturyLink

Answered incoming calls from Customers from all over the country, to start service, need a breakdown of their billing statement, or simply had general questions on their package, phone, or products. Throughout my time with the company I did achieve sales awards for outstanding sales/quality performance on many occasions.  

Aug 2008 - Apr 2010

Bartender/Server

Strip House Steakhouse

  • Extensive knowledge of a variety wines, vintage and regions which increased wine sales
  • educated in fine dining food products, presentation and ingredients
  • maintained liquor, beer, and wine inventory
  • organization of special events ie: wedding, birthday celebrations, business dinners
Sep 2003 - Oct 2009

Bartender/Server/Mangament

Stevie Tomato Sports Page
  • Able to work and sustain great customer service in a high volume atmosphere
  • maintained liquor, beer, and wine inventory
  • closing management (batched credit cards, counting tills and creating nightly deposits after ensuring the numbers all meet)
  • organizing and leading special events ( annual golf tournament, finding and booking entertainment, creating drink and food promotions, sporting events)

Education

Education
Sep 2003 - May 2004

Associates

Edison College
Sep 2002 - May 2003

Associates

Palm Beach Community College

References

References

Dustin Kennedy

Suzanne Proksch

Laura Cox

Previous colleague at CenturyLink known for over 3 years.