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Experienced Sales Manager with a demonstrated history of working in the telecommunications industry. Skilled in Business Planning, ICT Sales, ICT Solution,IoT/M2M Concept and Project Management. Sales professional with strong technical knowledge on NGN Access and Core Network technology.Involved in project planning and implementation of Telekom Malaysia's High Speed Broadband and Next Generation Network mega project from 2009-2015.He obtained his Bachelor of Electrical & Electronics Engineering from University Putra Malaysia and went on to obtain a Master of Engineering (M.Eng.) focused in Project Management from University of Melbourne.

Work experience

May 2016Present

Manager- Global Enterprise Inbound Sales

Telekom Malaysia Berhad
  • Lead TM business development and pre-sales in connectivity and ICT/IOT solution
  • Perform consultative selling approach on ICT solution to consult with CXO's of Global Manufacturing Companies and create awareness towards Industry 4.0
  • Work closely with Program Managers, Project Managers, Sales Professionals, Solution Consultant and work-stream leaders in the process of bidding for new business with both existing and new clients
  • Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Feb 2015April 2016

Assistant Manager- PRI Services Migration 

Telekom Malaysia Berhad
  • Collaborate with teams from Network Operations, TM Government and Enterprise on the formulation of PRI services migration plan and related network requirements to achieve reliable access network performance.
  • Study, analyse and lead the migration of TM's Corporate Subscriber data standardisation from PSTN exchanges to NGN Huawei platform (SoftX3000, UMG800 and UA5000) to ensure data and billing integrity.
  • Meet clients to gather user requirements, analyse customer's PABX, server type and existing configuration to develop solution proposal for PRI migration. 
  • Troubleshoot connectivity, routing and signalling (SS7) problem including toll free (1800/1300) number translation and enhanced call features such as call forwarding, calling party name/number display, and three way conversation.
  • Dealing with Vendors and other stakeholders within TM on critical issues
Feb 2013Feb 2014

Assistant Manager- NGN Access Gateway Deployment 

Telekom Malaysia Berhad
  • Project Coordinator ( KL/ SELANGOR / MSC area) for NGN Access Gateway (Huawei UA5000) .
  • Designed the network topology, identify the Core network connection (VLAN,IP Assignment) developed detailed migration solution involving Main Distribution Frame (MDF) and access cabinet (IPMSAN), plan and organise a proof of concept.
  • Cooperate with Metro E team in designing the redundancy network connection for Access Gateway UA5000.
  • Engaged with Vendors & subcontractors in different project activities (Site survey , BOQ preparation ,Installation of equipment,  Acceptance Test, Commissioning of system)  to execute job. 

  • Monitor the vendors and subordinates activities and guide them to plan and execute the activities according to the standard work flow.

  • Identify, track, manage and resolve project issues.
  • Plan and ensure implementation of overall risk management process for the NGN Access Gateway. project which involves analysing risks, describing and estimating the risks affecting business and eliminate the risks.
Jul 2008Jan 2013

Assistant Manager- PSTN/Fixed Broadband Migration

Telekom Malaysia Berhad
  • Plan and execute the migration of PSTN/ATM DSLAM to the Huawei NGN Network to support TM Services and Products on the PSTN/NGN/ISDN platform in accordance to Technical Strategy Policy and guidelines.
  • Prepare new procedures, analyse and review/update existing PSTN exchanges (Nokia , Fetex , Axe and Neax) and NGN Huawei system (IMS,SoftX3000, and UA5000)  data procedures and guidelines so as to achieve high quality of services after migration.
  • Monitor and test all voice related application and features involved and make sure the features and routing configuration is running smoothly without any problem.
  • Developed strategic plan to mitigate risk for NGN/IMS Project.
  • Developed plan for relocation and vacation of exchange sites.

Technical Skills

Operating Systems

Windows 98/NT/2000/2003/XP/7 Pro/10


Microsoft Office 365 (MO365)

MS Project , Primavera

TM Operating Support System

Nova R3, NIS, Granite , ICare Prime


Access Networking

Huawei NGN Access Gateway (UA5000) & IPMSAN Configuration,FTTH,Metro Ethernet , Residential Gateway & BTU Technology 

Core Networking

Huawei NGN Softswitch,

IMS & Volte

Media Gateway, Signalling Gateway,

IP Networking

LAN/WAN design architecture

VLANs IP Services Control

VOIP Technology


SIP ,OSPF , SS7 (PRI Signalling)


Mar 2014Dec 2014

Master of Engineering (M.Eng.), Project Management

University of Melbourne Australia
Jun 2004Jun 2008

Bachelor of Engineering (B.Eng.), Electrical and Electronics Engineering

University Putra Malaysia


Jul 2011Oct 2014

Huawei Certified Access Gateway (AG) Associate 

May 2008Dec 2015

Project Management Certification



Anuar Saidina Abu Bakar  

General Manager TM Berhad 


Khairuddin Azmi Othman

Assistant General Manager TM Enterprise