Mohd Faizal Idris

  • Kuala Lumpur, Malaysia, MY
Mohd Faizal Idris

Assistance Manager, IT Security

Work History

Work History
Jun 2014 - Present

Assistance Manager

Bank Pembangunan Malaysia Berhad
Assistance Manager, IT Security Information Technology Department Creation/maintenance of users IDs are attended in a timely manner and comply with the policy/procedures. Managing Active Directory(AD) and email server. Managing firewalls. Perform file transfer from development to production environment. Patches update to DRC. Security setting/access in the system are based on user access matrix and comply with policy and procedures. Managing proxy server. Provide report on system access to the management. Response to user complaints Maintenance on system security access and system parameters are attended in a timely manner. Perform regular review on users' profiles. Perform regular review on system security access. Involve in IT projects and give advice and input pertaining to IT security. Review system access/audit trail regularly. Access to systems are only given to authorized users to preserve confidentiality, availability and integrity. Process ID creation/maintenance form. Preparation on IT Security related documentation. Business Continuity Plan.
2010 - Jun 2014

Assistance Manager, Application Management

Bank Pembangunan Malaysia Berhad
Assistance Manager, Application Management Information Technology Department To provide end-users support and to perform business analysis study, identify & implement suitable IT solution. Assist in GIT annual budget preparation(to incorporate into the Bank's total budget). Continuous improvement through analysis of defect statistic. Client facing. Participate in document review Manage the development, enhancement and support for all existing and new core/support applications Oversee the implementation of new core/support applications delivered in timely manner and according to what have been stipulated in the contracts. Manage support provided to the internal customer is within stipulated service level agreement and in accordance to the IT procedure. Provide advice to the business on functional and technical matters in relation to the core/support applications Liaise with vendors on matters related to core application for which vendor involvement is necessary. Provide training to internal customer as and when required. Any other assignments as and when assigned by VP of Group IT Ensure support provided to the internal customer is within stipulated service level agreement and in accordance to the IT procedure. Attend training identified and assigned by the bank without failure unless unavoidable reasonably Disseminate knowledge gained from training to others via on-the-job training or formal training which are applicable
2005 - 2010

Assistance Manager, Service

Bank Pembangunan Malaysia Berhad
Assistance Manager, Service Operation Information Technology Department Maintain IT desktop infrastructure. Supervising Helpdesk. Supervise technical staff to handle installation of software and hardware for distribution. Supervise technical staff to maintain all record logs in the system. Supervise technical staff to maintain all work done under Policy & Procedure. Schedule, monitor maintenance and performance of blackberry server and PC, as well as solving user's problem and request. Coordinate new desktop software installation and upgrades from vendors including office software and related to it. Preparing technical paper on a new proposal of all Information Technology equipment.
2003 - 2005

Assistance Manager, Application Management

Bank Pembangunan & Infrastruktur Malaysia Berhad
Assistance Manager, Application Management Section and Services Availability Section Information Technology Department Planning, control and implementation on the whole system of web development to the production server. Preparation on manual, policy and procedure on Intranet, internet and multimedia. Upgrading software for user consumption and licenses on every product used. Make proposal on the new application software to be used to enhance the overall business activities. Implement the Web Content Management System Maintaining the Computer Training room so that it is always update in-term of software and hardware used. Supervised, develop and maintain IT infrastructure plan on multimedia environment. Analyze performances and capabilities of existing computer hardware and software and propose for upgrading, to ensure adequate computer infrastructure support for automated business operations. Maintain data backup, restoration and storage on all servers relating to multimedia enhancement. Perform consolidation, integration and upgrades of network in the training room. Monitor the progress in website amendments and all feedback from outside and local users. Undertaking an exercise to familiarize users on all aspects of multimedia by way of in-house training. Provide all the necessary equipment to provide a new way and technology driven facilities for training purposes. Forecasting hardware, software and networking needs of the organization to ensure well-timed installation, thus availability of facilities on enhanced multimedia capabilities. Responsible to determine the actions to be taken in refining and turning the website and to suit day to day Bank's operations. As when necessary, giving advice to users on any problems/query arising from the multimedia application, either software or hardware related.
1999 - 2003

Secretariat Officer

Bank Pembangunan dan Infrastruktur Malaysia Berhad
Banking Secretariat Officer Special Program Financing Department Weekly and monthly reporting on the financial status of all branches to the Senior Management. Multimedia presentation for BOD Secretary to Banking Sector Committee meeting. Assisted Information Technology Department on restructuring a new system that will enhance financial reports. Credit Information System(CRIS) reporting to Bank Negara Malaysia. Preparation of Monthly Banking Bulletin. Budget preparation for Development Banking Sector. Online Banking Operation Reporting(Intranet)
1999 - 2003

Banking Department

Banking Department
Design consolidation system using Microsoft Excel for all branches accounts. Created and design the first Monthly Banking bulletins
1995 - 1999

Credit Administration Officer

Bank Pembangunan dan Infrastruktur Malaysia Berhad
Credit Administration Officer Finance Department Vetting disbursement memorandum before executing payments to ensure the policies and procedures of the Bank are met. Bank Negara Malaysia Reporting on Borrower Loan Information System(Bliss) Company search information; Dun & Breadstreet and BASIS. Monthly financial reporting to the management. Multimedia presentation to the Senior Management, Manager's Conference, Budget Meeting and Board Members. Designed and published the first website for the Bank Pembangunan. ACCOMPLISHMENT
1995 - 1999

Finance Department

Bank Pembangunan dan Infrastruktur Malaysia Berhad
Finance Department Design and created the first corporate website for Bank Pembangunan. Introduce Microsoft Powerpoint for Board of Directors presentation. Created the first mailing and failing system using Microsoft Excell.

Education

Education
2004 - 2005

B.B.A

Ottawa University
1992 - 1995

Diploma

MARA Institute of Technology UiTM