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Mohamed Abuzeid

e-Chamber Director at Jeddah Chamber of Commerce and Industry (JCCI)

Work experience

Dec 2004Present

e-Chamber Director

Jeddah Chamber of Commerce and Industry (JCCI)
Implementing e-Chamber Project. My responsibilities are as follows : 1- JCCI Web Portal (www.jcci.org.sa). 2-e-Document Attestation Portal (www.jcea.org.sa). 3- Interactive Voice Response (IVR). 4- SMS system. 5- Fax System. 6- Work Flow Management includes: •e-Sader & Warid •e-vacation ( HR Documents Flow ) •e-letter of information (HR Documents Flow) •e-discharge ( HR Documents Flow ) 7- Intranet (MS Share Point 2007). 8- DocVision (Document Management & Archiving). 9- e-Payment Solution (Visa Card / Master Card). 10- SADAD Solution to renew JCCI membership. 11- Self Service Machine (NCR Kiosks). 12-e-Registration Kiosk at Jeddah Economic Forum 2011. 13- Video Conference & Live Broadcasting through internet. 14- IP Telephone & Central Upgrade. 15- e-Commerce & e-Employment through GTN (www.tijarah.com.sa) 16- Smart meeting room. 17- JCCI Virtual Directory. 18- Customer car and support. 19- Team Leader for ISO9001:2000 in IT & Information sector. 20- Team member for ISO27001:2013 in IT & Information sector.
Jan 2004Jul 2004

IT Manager – Central Human Resource Department

Saudi Binladin Group
1- Implementing New Version of Our System ( HR System ). 2- Implementing Civil Soft Package ( HR & Payroll System ). 3- Supervise a team of technicians to make sure that all servers and computer networks are running smoothly and efficiently and are up-to-date. The Implementation Process responsibilities include : 1- Business Process Review & Mapping. 2- Defining Customizations Required. 3- Training for key users & end users. 4- Network planning & quality.
Jan 2000Jan 2004

IT Manager

ULKER Company
1- Oracle DBA. 2- IFS Admin. 3- Implementing The Distribution Modules IFS ERP Package. 4- Implementing The Finance Modules in IFS ERP Package. 5- Implementing The Time Attendance in IFS ERP Package. 6- Supervisor for The Project of Upgrading the IFS System. 7- Supervise a team of technicians to make sure that all servers and computer networks are running smoothly and efficiently and are up-to-date. The Implementation Process included : 1- Business Process Review & Mapping. 2- Defining Customizations Required. 3- Training for key users & end users. 4- Network planning & quality.
Feb 1999Jan 2004

Systems analyst and Programmer

HALWANI BROS.
1- Oracle DBA. 2- IFS Admin. 3- Implementing The Customer Order Module in IFS ERP Package. 4- Implementing The Manufacturing Module for MS & MRP & Shop Order in IFS ERP Package. 5- Participating – actively – in designing ,programing and implementing EIS system covering bouth Sales & Costing areas. 6- One of The Team Who Did The Project of Upgrading the IFS System. The Implementation Process included : 1- Business Process Review & Mapping. 2- Defining Customizations Required. 3- Training for key users & end users. ISO 9001:1994 & ISO 9001:2000 Audit Internal Audit .

Education

20012003

Master

Arab Academy for Science, Technology and Maritime Transport
19941998

B.S

Jamiat Al-Malik Abdulaziz

Skills

Requirements Analysis
CRM
IT Operations
Business Process
Disaster Recovery
Quality Assurance
Telecommunications
Business Process Improvement
ITIL
Security
Oracle
Governance
Software Project Management
Strategy
Leadership
Program Management
IT Service Management
Databases
Integration
Systems Analysis
PMP
Business Intelligence
HRIS
Organizational Development
IT Management
Visio
Human Resources
IT Strategy
System Administration
Software Documentation
Performance Management
Teamwork
Business Analysis
Time Management
Change Management
Training
Management
Project Planning
Project Management
MS Project
Team Management
SharePoint
E-business
E-government
e-
E-services
Problem Solving
Analysis
Team Leadership
ERP