Mohamed Abuzeid

Work History

Work History
Dec 2004 - Present

e-Chamber Director

Jeddah Chamber of Commerce and Industry (JCCI)
Implementing e-Chamber Project. My responsibilities are as follows : 1- JCCI Web Portal (www.jcci.org.sa). 2-e-Document Attestation Portal (www.jcea.org.sa). 3- Interactive Voice Response (IVR). 4- SMS system. 5- Fax System. 6- Work Flow Management includes: •e-Sader & Warid •e-vacation ( HR Documents Flow ) •e-letter of information (HR Documents Flow) •e-discharge ( HR Documents Flow ) 7- Intranet (MS Share Point 2007). 8- DocVision (Document Management & Archiving). 9- e-Payment Solution (Visa Card / Master Card). 10- SADAD Solution to renew JCCI membership. 11- Self Service Machine (NCR Kiosks). 12-e-Registration Kiosk at Jeddah Economic Forum 2011. 13- Video Conference & Live Broadcasting through internet. 14- IP Telephone & Central Upgrade. 15- e-Commerce & e-Employment through GTN (www.tijarah.com.sa) 16- Smart meeting room. 17- JCCI Virtual Directory. 18- Customer car and support. 19- Team Leader for ISO9001:2000 in IT & Information sector. 20- Team member for ISO27001:2013 in IT & Information sector.
Jan 2004 - Jul 2004

IT Manager – Central Human Resource Department

Saudi Binladin Group
1- Implementing New Version of Our System ( HR System ). 2- Implementing Civil Soft Package ( HR & Payroll System ). 3- Supervise a team of technicians to make sure that all servers and computer networks are running smoothly and efficiently and are up-to-date. The Implementation Process responsibilities include : 1- Business Process Review & Mapping. 2- Defining Customizations Required. 3- Training for key users & end users. 4- Network planning & quality.
Jan 2000 - Jan 2004

IT Manager

ULKER Company
1- Oracle DBA. 2- IFS Admin. 3- Implementing The Distribution Modules IFS ERP Package. 4- Implementing The Finance Modules in IFS ERP Package. 5- Implementing The Time Attendance in IFS ERP Package. 6- Supervisor for The Project of Upgrading the IFS System. 7- Supervise a team of technicians to make sure that all servers and computer networks are running smoothly and efficiently and are up-to-date. The Implementation Process included : 1- Business Process Review & Mapping. 2- Defining Customizations Required. 3- Training for key users & end users. 4- Network planning & quality.
Feb 1999 - Jan 2004

Systems analyst and Programmer

HALWANI BROS.
1- Oracle DBA. 2- IFS Admin. 3- Implementing The Customer Order Module in IFS ERP Package. 4- Implementing The Manufacturing Module for MS & MRP & Shop Order in IFS ERP Package. 5- Participating – actively – in designing ,programing and implementing EIS system covering bouth Sales & Costing areas. 6- One of The Team Who Did The Project of Upgrading the IFS System. The Implementation Process included : 1- Business Process Review & Mapping. 2- Defining Customizations Required. 3- Training for key users & end users. ISO 9001:1994 & ISO 9001:2000 Audit Internal Audit .

Education

Education
2001 - 2003

Master

Arab Academy for Science, Technology and Maritime Transport
1994 - 1998

B.S

Jamiat Al-Malik Abdulaziz

Skills

Skills

Requirements Analysis

CRM

IT Operations

Business Process

Disaster Recovery

Quality Assurance

Telecommunications

Business Process Improvement

ITIL

Security

Oracle

Governance

Software Project Management

Strategy

Leadership

Program Management

IT Service Management

Databases

Integration

Systems Analysis

PMP

Business Intelligence

HRIS

Organizational Development

IT Management

Visio

Human Resources

IT Strategy

System Administration

Software Documentation

Performance Management

Teamwork

Business Analysis

Time Management

Change Management

Training

Management

Project Planning

Project Management

MS Project

Team Management

SharePoint

E-business

E-government

e-

E-services

Problem Solving

Analysis

Team Leadership

ERP