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Mohd Abdul Qadir Faruqui

Senior Lead Implementations Analyst/Senior Business Analyst



Certificate Program in Business Analytics for Executives - CPBAE

Indian Institute of Management, Lucknow

Business Analytics


Bachelor Of Technology

Ajay Kumar Garg Engineering College, Uttar Pradesh Technical University

Electronics and Communications Engineering


Senior Secondary School

Mahanagar Boys' Inter College

Higher Secondary School

Mahanagar Boys' Inter College

Work experience


Senior Lead Implementations Analyst/Senior Business Analyst

Mercer Consulting, India (Marsh and McLennan Company)

Responsible for annual enrolment and ongoing process of new client Implementation. Manage complete Health and Benefits administration, Marketplace Exchange activities and account management related to the US Healthcare domain for clients and other vendors involved.


Roles and responsibilities-

  • Business Requirement analysis and consulting for the US Healthcare domain.
  • Manage Client requirements by converting client scope document into functional and technical specification.
  • Coordinate & interact with client analysts, developers and quality team for the smooth project delivery.
  • Risk Analysis, Risk reporting and Status reporting to different stakeholders of the project.
  • Managing the team of associates and senior associates and imparting domain training to new hires and review assigned task, status in terms of quality and time line.
  • Identify innovative solutions to business issues in technical development.
  • Performing data analysis, audit, developing reports as per the client requirements and associated research and provide subsequent resolutions.
  • Identifying gaps in system/requirements against U.S. Benefits Laws and document/track the questions to closure.
  • Working on complex client from implementation and business development perspective on the marketplace exchange portal.
  • Managing change and business continuity of the client


Zyena Tech Solutions, (DataVata India)

Responsible for account management, business development and operations for the IT automation service line of business. The role is a mix of acquisition and mining, acquisition involves defecting potential customers from competition and mining involves enhancing engagement with various stakeholders in organization to create new business opportunities.

Roles and responsibilities-

  • Identifying Business opportunities by carefully targeting organizations and providing strategic analysis and consulting services for the client’s technical issues.
  • Escalation handling and conflict resolution.
  • Help in devising the right solution. Acting as the single point of contact and communicate the implicit and explicit requirement.
  • Client Interactions at CXO levels to generate lead and identify potential.
  • Risk Analysis; Risk reporting and Status reporting to different stakeholders of the project.
  • Understand and resolve issues (client/internal) with processed data / software effectively and efficiently.
  • Working with transition and delivery team to ground the customer expectation and actual deliverables.
  • Manage Client requirements by creating the technical specifications, owning and delivering end to end process

Business Analyst

Xerox Business Services , India (ACS India)

Responsible for annual enrollment new implementation and ongoing clients by managing the complete benefits administration activities related to the payroll of the employees and other vendors involved. Various modules delivered are-

  • Empload Conversion, Plan Year Flips, Vendor Manager and Payroll
  • Healthcare Spending Account Eligibility, Retirement and Termination Eligibility
  • Benefit Enrollment Extract (Worksheets and Confirms) and Marketplace


Roles and responsibilities-

  • Analysis, design, implementation and testing of Health and Welfare plans (U.S. Benefits)
  • Obtaining client requirements, interpretation of business needs and their translation into system requirements
  • Creation/editing of technical specifications with respect to core system setup and new client requirements.
  • Creating Test Plans & In depth Reviews of Test Plans with BRD and identifying gaps in system/requirements against Benefits Laws
  • Performing various types of black box testing: System Testing, Regression Testing, UAT and Defect Management.
  • Performing data analysis, audit, developing reports as per the client requirements and associated research and provide subsequent resolutions
  • Follow through internal plan to ensure that the team is looking outside of the work assigned and taking ownership of the project/module/client until the task in hand is completed.
  • Managing the team of Associate Business Analyst and Trainees and imparting process training to new hires and review assigned task, status in terms of quality and time line.

Shared Services Analyst

Aon Hewitt Corp. (Hewitt Associates)

Responsible for updating the TBA system as per the client and U.S. Labor policies and testing the same against the Health and Welfare domain policies of the organization.Various Modules that I have worked on are-

  • New Hire Process
  • Retirement Process
  • Qualified Life Events


Roles and responsibilities-

  • Implementation of ‘Retirement Account Summary’ enhancement on the website Your Benefits Resources for the client
  • Review of analysis documents and configuration of the TBA System to fix system defects and complete client changes
  • Execution of test plans (including regression testing), analysis of defects, research on solutions and subsequent debugging of the system to ensure client requirements were consistently met.
  • Analysis, configuration and testing in the Health and Welfare domain
  • Annual Enrollment process configuration and testing


Testing Domain

U.S. Healthcare Consulting, Health & Welfare Management


Harness and I/O Tool, Beyond Compare, Hammer Tool (Plan Flip), RMTT (Tracking Tool), Excel, Word, Access, SQL, Power BI

Software testing

Test Planning, Test Scenarios, Test Cases, UAT, Mainframe Testing, Manual Regression Testing

Positions of Responsibility

Head Student Convener of Training and Placement cell

  • Aided the Department in organizing various campus and pool-campus placement drives and organized mock placement drives.

 Student Convener for inter-college technical fest ‘Tech-Trishna 2010’

  • Demonstrated leadership and managerial skills in organizing the entire event

Co-founder and President of Student Activity Cell (S.A.C) in college

Chief Coordinator of the Discipline Committee of college

Chief Coordinator and President of intra college electronics society “PHOENIX”

 Member of the Student Council in school as the House Captain

 Captain of House Football Team in school. 

Achievements, Awards and Extra Curricular Activities

  • Awarded the Star of the Month for outstanding performance for managing and implementing the complex client for the Annual Enrollment Process 2015.
  • Awarded the Team of the quarter for successfully implementing the new clients for Annual Enrollment 2015 for Mercer.
  • Awarded the Eagle Squad for outstanding performance during Annual Enrollment Process for the most complex client and for simultaneously training the new hires.
  • Awarded appreciation by the Director and Dean Students Welfare for being the most active student in organizing and managing extra-curricular and co-curricular activities
  • Winner of Movie quiz “MOVIEPAEDIA” held in “Vibrations-09” (College)   
  • Awarded Appreciation by Students Talent Club, Chennai for passing   All India General Knowledge Test (School)
  • Organized a Blood Donation Camp in collaboration with Rotary Blood Bank (College)
  • Organized an Anti-Ragging Mini Marathon for spreading awareness regarding the negative impacts of ragging on students (College)
  • Worked as mentor for the communication skills development Mentorship program (College)
  • Aided the School for Special Children (Lucknow) by collecting funds   through raffles    



I hereby solemnly declare that the details furnished in this document are true to best of my knowledge and belief.                                                                                                                                     



(Mohd Abdul Qadir Faruqui)