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Summary

A results driven, self-motivated and resourceful project coordinator with an in depth understanding of all aspects of project coordination and implementation. Well presented with excellent communication  and technical skills and having a commercial approach to solving problems and developing business. Now looking forward to making a significant contribution with an ambitious company that offers opportunities for progression

Work History

Jul 2012Present

Sr.Project Engineer UNION Assa Abloy

AlMoajil Holding

Project Engineer for UNION ASSA ABLOY (Dubai/Abu Dhabi, UAE)

  •  Day to day control of specific works and projects, including design considerations and co-ordination with suppliers customers and other trades, witness tests etc
  • .Meeting Consultants, Contractors & Developers to get the Brand & company name specified by them for various projects.
  • Competent communication with customers, internal staff, suppliers & subcontractors.
  • Maintain quality of workmanship and standards..
  • Estimation as per the requirement.
  • Prepare, submit and obtain approvals
  • Achieving annual Sales target for the Union Brand for the entire UAE Region on an annual basis
  • Produce products suited to the specific needs of the market.
  • Provide monthly reports for financial valuations. Selection of suppliers & subcontractors etc on a contract to contract basis(competitive quotations).
  • Ensure Company Policy & Procedures are adhered to.

Projects 

  • Seimens 2013
  • Silla Villas 2014
  • ADNOC Vehicle Registration Centres 2014
  • Medeor 24x7 2014
  • Glenelg School 2015
  • VPS Promotion Centre 2015
  • Burjeel Medical Centre 2015 
  • Medeor Medical Centre Zeina 2015
  • Medeor Medical Centre  Yas Mall 2015
  • Medeor Al Ain 2016
  • Ruwais Power Plant 2016
  • Burjeel Medical Centre Barari Mall 2016
  • Al Reyami Camp 2016
  • Sheikh Zayed  Grand Mosque Extension 2016

20112012

IT Analyst

Hewlett-Packard

Key Responsibilities:
• Responsible for creation and maintenance of MS Exchange distribution lists and Windows NTFS Security permissions on files and folder shares..
• Responsible for troubleshooting and resolving access problems and handling security incidents.
• To adhere to security regulation, procedure, and policy surrounding user security access at all times.
• To liaise with the local technicians and IT managers of different countries for updates and smooth functioning of the process.
• To validate user access privileges in a scheduled frequency, and perform actions to revoke accesses and accounts which are no longer required.
• Daily case monitoring and giving feedback to analyst to ensure SLA metrics and KPI are met.
• Provide root cause analysis (RCA) of incidents to ensure future problems are not allowed to develop by recommending corrective and preventive actions.
• Designing Technical Instruction Documents for unifying User Administration processes followed across the world, as part of globalization of Identity & Access Management Operations.
• Resolution of technical issues dealing with different applications: Windows XP, MS Office 2003, Outlook 2003/Exchange, Citrix, SAP and other bespoke application.
• Troubleshooting problems with Active Directory, Group Policies & permissions and Exchange accounts.
• Taking ownership of incidents, liaising with users and management and creating concise documentation in the ticketing system.

Knowledge & Recognition 

Was part of the pilot team for Alcatel-Lucent IT support.

 Recognized as the support center for a team of 12 analysts for the final two months.

 Attended seminar on VMware and Cloud computing.

 Took initiative to head a group to organize Fun evenings every week

20112012

IT Sales

Dell

Manage software contracts & troubleshoot any software/hardware related problems on an end users computer

Knowledge & Recognition 

Gained valuable insight into the running of a business by understanding how Tax, National Insurance and VAT work, together with looking at the key elements of a Business Plan.

 Increased knowledge of the different ways of job searching, e.g. networking, maximizing the Internet, and responding to advertisements and speculative mail shots.

 Focused on the importance of “What good customer service feels like” and the advantages of having a unique selling proposition

Was the top most sales analyst in my team for consecutive two months

Education

2014Present

Post Graduate in Business Management

Symbiosis Institute of Management

Marketing & Customer Relationship

20052009

Engineering

VTU

Electronics Engineer

20032005

High School

Mahatma Gandhi Memorial College

Science

Certifications

Aug 2015Present

Guild of Architectural Ironmongers

GAI United Kingdom

Level 2

20112012

Management Aptitude Test 

MAT India

99 percentile Language and Communication

Technical Skills

Microsoft Tools
 VLSI, VHDL, CCNA, Ethical Hacking
8085 Microprocessors, 8051 Microcontroller
C, C++

Abilities

  • ·         Solves problems by getting to the root cause by creating innovative solutions.
  • ·         Displays good interpersonal skills by gaining the trust & respect of others &being sensitive to other’s needs.
  • ·         Recognized to have the ability to train others in a wide range of IT.
  • ·         Establishes goals and objectives in both school and home life.
  • ·         Is a creative and imaginative thinker and can see the bigger picture of events.
  • ·         Inspires and motivates others in team events and can give clear direction.
  • ·         Builds and maintains relationships and recognizes good customer service.
  • ·         Easily accepts change without distraction.

Diversions

  • Monolouge 
  • Poetry 
  • Food blogger
  • Stand up comedy
  • Community Service

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