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Mohammed N. Bably

IT Process Manager at ALJ

Summary

IT Service Management Professional

Work experience

Mar 2013Present

IT Process Manager

ALJ
work across the business units to identify, design, analyze and develop processes in line with the business and technology requirements. At this level the position requires knowledge across multiple platforms, processes, and architectures,Data centers/centers and Infrastructure, encompass requirements management/analysis, problem identification, and process design ideally in IT services organization
Mar 2012Mar 2013

Operations System Support

NCB
Level 1 support in All the windows based application and monitoring the bank production as Alahlionline, alahliSMS, AlhliTadawul and Base24,BESS Handiling Windows server,Monitoring,VMware, Active directory, disaster recovery
Dec 2011Mar 2012

Business Applications trainee

Al Naghi (BMW)
Support the Business user AutoLine (ADP)
Oct 2011Nov 2011

Accounts Management - SME & Large Enterprise

Mobily
Handling Companies Account

Education

20062010

Bachelor of Applied Science (B.A.Sc.)

king abdul aziz University

Skills

Business Process Improvement
Governance
COBIT
SharePoint
Windows
Service Management
Integration
Analysis
Requirements Analysis
Project Portfolio Management
Vendor Management
Active Directory
PMO
Infrastructure
PMP
IT Audit
IT Strategy
VMware
Information Technology
Windows Server
Network Security
Servers
System Administration
Business Process
Network Administration
Operating Systems
Security
Software Project Management
Financial Risk
ISO 27001
ITIL
Business Analysis
Disaster Recovery
PCI DSS
Troubleshooting
Team Leadership
Service Delivery
Information Security
Operational Risk Management
Data Center
Banking
IT Management
Business Continuity
Information Security Management
Incident Management
IT Service Management
IT Operations
NOC

Certifications

ITIL Foundation in it service management