Mohammed Alfaifi

Background

Name: Mohammed Yahya Alfaifi
Age: 22
Marital Status: Single
Mobile Number: 0533557517
Home Number: 011 - 4990745
Email: Shngor@gmail.com

  • Objective: Seeking¬†a position to¬†utilize my skills in computers, networks, technical support and customer support to achieve professional growth.

Work History

Work History
Sep 2014 - Nov 2014

IT Support

Ministry of Water and Electricity

Reviewed technical support requests such as: computer maintenance, setting printers and other devices.

May 2011 - Oct 2011

Cashier

HERFY Food Services Company

Worked as a Cashier and a customer helper.

Education

Education
Dec 2011 - Dec 2014

Associate Degree of College of Technology

College of Technology at Alkharj

Graduated with a diploma degree in Technical Support. Studied Computer Networks, Operating Systems, Computer Security, Computer Maintenance, Electronics, Technical Support Skills. Also, I have studied English, Mathematics, and Physics.

Certifications

Certifications
May 2014

Cisco Networking Academy

Alkharj College of Technology
Learned how to Implement the basics of security on computers and software, Upgrade and replace the components of laptops, install Operating Systems on computers, and to install and share printers. Also, learned how to effectively communicate with customers.
Apr 2014

Configuring Windows Server 2008 Active Directory

Microsoft IT Academy
Successfully completed the Microsoft-approved course MCTS (Exam 70-640).

Skills

Skills

Team Work

Customer Service

Communication Skills

References

References

Available Upon Request