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Providing quality solutions to complex business problems and delivering I.T. business systems to the end-to-end testing of new systems and services within scope, budget and tight schedules. Extensive IT Infrastructure experience and IT teams management. Building IT teams and strategies one of my strengths. Now looking to continue making a continued significant contribution within IT.

Work experience

Sep 2013Present

Manager IT Infrastructure

Al Foah Company

 Responsible for strategic and tactical planning for the company’s data and voice network that align with the overall strategy and growth of the company

  • Manages the design, implementation, operation, and support of the company’s network infrastructure, including WAN, LAN, Internet, Wireless, and Remote Access services
  • Responsible for the planning, design, implementation, operation, and support of the company, as well as internal Cisco Voice over IP systems
  • Drive pro-active capacity management and performance management processes that meet business requirements in an environment of rapid growth and change
  • Manages data centres and server rooms to ensure core IT services can be provided in accordance with system and business requirements for reliability, availability, and scalability
  • Provides leadership and oversight for the enterprise and storage and VM infrastructure platform, insuring that performance and stability of the platform supports all application service requirements
  • Drives standards and organization to ensure that data centre, network, voice, telecommunications, storage, and VM services are uninterrupted
  • Directly manages a team of skilled engineers, leads, and managers, providing management oversight, guidance, coaching, and leadership that results in a highly effective organization
  • Provides technical leadership to protect the company’s data and telecommunications systems
  • Ensures that all projects, initiatives, and support activities follow information security and business continuity/disaster recovery standards
  • Defines and develops key performance indicators and measurements such as availability to ensure that SLAs (Service Level Agreements) are met. Routinely gathers and reports on this information and develops procedures to improve quality of service
  • Ensure systems and processes meet standards, and own the controls that ensure compliance
  • Analyses the needs of the business and establishes priorities for network, storage, and VM platform design and implementation that will update and enhance the company’s networks and core IT services
  • Participates in the establishment of departmental goals and implements procedures and performance standards to achieve these goals; manages, coordinates, monitors and evaluates the activities of the Infrastructure team
  • Responsible for the employment, promotion, associate performance evaluation, training, motivation, counselling, and discipline of assigned associates
Mar 2009Sep 2013

Manager IT Infrastructure

Abu Dhabi Ports Company

  • Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization’s network.
  • Design and implement short- and long-term strategic plans to make certain network and Data Center capacity meets existing and future requirements.
  • Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use.
  • Develop and deploy methodologies for testing network performance and providing network performance statistics and reports.
  • Manage and ensure effectiveness of Network infrastructure and Data Center.
  • Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, CRAC Units and so on.
  • Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.
  • Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.
  • Negotiate with vendors, outsourcers, and contractors to secure network products and services.
  • Assess, approve, and administer all equipment, hardware, and software upgrades.
  • Establish best practices and policies for installing, configuring, maintaining, and troubleshooting networking devices.
  • Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent network activities.
  • Practice network asset management, including maintenance of network component inventory and related documentation.
  • Establish service level agreements with end users.
  • Direct and administrate a contingent of network engineers and technicians, and where necessary, conduct performance reviews and corrective action.
  • Provide guidance to junior members of the team.
Nov 2006Mar 2009

Infrastructure Analyst

Injazat Data Systems
  • Design and implement network projects.
  • Building and developing computer networks.
  • Take care about daily operation tasks.
  • Troubleshoot routing and switching issues.
  • Installing, Implementing and configuring network devices ( edge, distribution, core switches and routers)  
  • Administrating Firewall, IPS and Proxy servers
  • Drive Problem Resolution to Ensure Business Continuity
  • Ensure Seamless Receipt/Processing of Assets
  • Close Requests within Defined Timeline Threshold
  • Ensure Accurate Configuration Item Information
  • Ensure Seamless Processing of Assets
  • Decrease Service Delivery Costs / Risks
  • Increase Efficiencies / Improve Productivity
  • Ensure/Deliver Secure Systems
  • Increase Client Satisfaction
  • Drive Incident Resolution to Ensure Business Continuity
  • Effectively Manage Request for Change
  • Direct and administrate a contingent of network engineers and technicians, and where necessary, conduct performance reviews and corrective action.
  • Provide guidance to junior members of the team.
Mar 2002Oct 2006

Network Engineer

Al Ain Municipality
  • Building and developing computer networks.
  • Designing & implementing Al Ain Municipality Network.
  • Designing & implementing remote sites networks
  • Managing and Administrating LAN and WAN.
  • Installing and configuring network devices (Edge switches, Distribution switches, Core switches, Routers, Firewall, and IDS/IPS).
  • Managing IP addressing schema.
  • Administrating DNS, ISA, WSUS, Active Directory, Symantec Antivirus and MS exchange.


Nov 2012Present


Higher Colleges of Technology

This major is concentrating on building required knowledge and management skills to drive & develop IT departments.

Sep 2005Jun 2008

Higher Diploma of Computer Networks

Higher Colleges of Technology

This major is concentrating to build a full knowledge for student in computer networks and systems. Its focus on CCNA Academy course (4 semesters, Windows 2003 server and it services for example; Exchange, ISA, AD, DHCP and Anti-viruses Server.

Sep 1999Jun 2004

Diploma of Computer Networks technologies

Higher Colleges of Technology

This major is concentrating to build a basic knowledge for student in computer networks and systems. For example; installing windows operating systems, create a UTP cable and CCNA academy 1, 2 semesters.


Decision Making
network performance
network hardware

Achievements &Certificates

  • Certified ITIL Foundation V3
  • MacAfee IPS administrator
  • Khalifa Port Network Project
  • Khalifa Port Cabling Project,
  • Khalifa Port Data Center Porject,
  • ADPC Khalifa Port and Industrial Zone Project IT systems & Port Special Systems (KPIZ Project IT committee member)
  • Certified Data Center Infrastructure Expert (IDCA)
  • Certified Data Center Infrastructure Professional (IDCA)
  • Certified Data Center Infrastructure Specialist (IDCA)
  • Mini MBA Course 2011
  • Abu Dhabi Ports Company (Zayed, Mussaffah, Mugaragg, Sela Sea ports IT infrastructure projects)
  • Certified Data Center Operation Manager 2010 (EPI)
  • Certified Data Center Specialist 2010 (EPI)
  • Certified Data Center Professional 2010 (EPI)
  • Abu Dhabi Ports Company 280, 260, 205, 208 Project Offices IT infrastructure project (active and passive)
  • Certified Stonegate Firewall Architect 5.0
  • Certified Stonegate SMC Administrator 5.0
  • Certified ITIL Foundation level 2008
  • Al Ain Municipality VPN Connectivity project 2008 (Cisco ASA 5520 as VPN Gateway)
  • Al Ain Municipality Wagan, Goa, and Khaznah remote sites Project ( Active and Passive)
  • Al Ain Municipality Sales Center and Ramah remote sites Project ( Active and Passive)
  • Cisco Firewall Specialist 2008
  • Cisco Information Security 2008
  • CCNA 2007
  • LAN upgrade Project 2006 ( Replace core layer switches from single 4510R to 2x 6509-E switches)
  • Upgrading Security Project 2006 (Installing and configuring IPS solution)
  • Al Ain Municipality Al Hayier, Swihan, Mazyad, Transpotation and Al Maqam Remote sites Network Projects 2006 (Active and Passive)
  • Al Ain Municipality Data Center Project (Active and Passive)
  • Al Ain Agriculture Network Project 2006 (Active and Passive)
  • Al Ain Agriculture 3 Remote sites network projects 2006 (Active and Passive)
  • Al Ain Municipality Network project 2005 (Active and Passive).


Arabic (native)