Strong consulting experience in following areas:* Requirements Planning & Communication, Stakeholders Analysis 11 Yrs* Requirements Discovery, Documentation and Analysis, Business Systems Analysis 11 Yrs* GAP Analysis, Impact Analysis, Functional Specification Document, Application Implementation 11 Yrs* Requirements Prioritization, Management and Traceability Matrix 8 Yrs Cost Benefit Analysis 5Yrs* Change Management, Release Management, Quality Management and Status Reporting 8 Yrs* Use Cases 6 Yrs, UML 6 Yrs Agile Modelling 6 Yrs, JAD Sessions 8 Yrs * Data Mapping/Harmonization/Transformation, Business Rules, 5 Yrs Data conversion/migration 5 Yrs* Data Modelling, Activity Diagrams, Business Process Re-engineering (BPR) 8 Yrs* Test Cases/Scripts, Testing and Quality Assurance, Defect Management/Tracking 8 Yrs* User Documentation, Knowledge base, Training documentation / manuals, Procedural documentation 5 Yrs * IT Strategy, Implementation/Roll-out Plans, and IT Standards 2 Yrs System Integration 5 Yrs* Identifying, tracking, escalating and/or resolving Issues/Conflicts 5 Yrs Managing Regulatory Requirements 5 Yrs* Prototype applications 8 Yrs Training Workshops, Executive Presentations 8 Yrs* Development of RFP/RFI/RFQ, Reviewing and evaluating Proposals 3 Yrs Vendor Management 3 Yrs* Team building/Leading, Project Leading/Management 8 Yrs Resources Management 3 Yrs* Digital Asset/Content /Document Management 1 Yrs Web based applications development / implementation 3 Yrs* Relational Databases (Oracle, SQL Server, DB2) 10 Yrs SQL / PLSQL 10 Yrs* Application Implementation 10 Yrs Billing / CRM 4 Yrs Contact/Call Centre 4 Yr EAM/CMMS 2 Yrs Data Warehouse 1 Yr* Strong knowledge of BABOK, PMBOK (PMI Methodology)* Financial/Insurance Industry 2 Yrs Energy/Utilities Industry 8 Yrs Publication Industry 1 Yr * Functional knowledge of Microsoft Dynamics CRM, JD Edwards OneWorld and HRMS Processes
Feb 2002 - Jul 2004
Project Lead / IT Consultant
(TelecomPlus) Saudi Electricity Company
Worked for their client (Saudi Electricity Company) having multiple assignments:
As Project Lead, managed AVANTIS Pro (EAM/CMMS) Web based, Implementation (US$ 2.5 Million – team of 15)
·Studied existing application systems, elicited and documented Business Requirements with SMEs.
·Developed Business Use Cases, Activity Diagrams, Sequence Diagrams (UML) for the maintenance of different equipments within the Power Generation and Power Transmission departments.
·Prepared RFI/RFP for the procurement and implementation of new application system.
·Developed vendor selection criteria and Analyzed vendor’s proposals.
·Prepared GAP Analysis and customization plan, Lead/Facilitated Project kick-off and mobilized project teams.
·Documented Business Processes / Workflow Diagrams and coordinated their implementation.
·Facilitated and lead Solution Design sessions with Engineers/SMEs and other Decision makers.
·Coordinated Digital Assets/Contents, Regulatory Documents upload, and Data Conversion.
·Managed Implementation/Rollout for 15+ sites with 500+ users across the country.
·Managed User training, developed System Test/UAT plans and Test Scripts.
·Managed System/Functional and UAT Testing.
·Managed Contracts, Vendor deliverables and coordinated Knowledge Transfer.
·Worked as central contact point between Management, Vendors and other Stakeholders.
As Project Lead, managed Enterprise IntraNET Project (US$ 3.5 Million – team of 20)
·Facilitated and coordinated technical / business requirement meetings.
·Documented & Analyzed Business Requirements, identified Use Cases & developed SOW.
·Facilitated and coordinated with external Vendors and Business users Teams.
·Monitored project activities & managed contracted deliverables.
·Project Status Reporting for Executive Management.
As IT Consultant, under the directives of VP Technology & Planning:
·Enterprise Disaster Recovery Plan:
oIdentified and documented all Hardware / equipments, Software and Business Applications.
oIdentified all the possible risks that threaten system uptime and evaluated how imminent those systems are in particular IT shop.
oIdentified and documented threats that are most likely to occur and prioritized them into categories, probabilities and impact.
oIdentified and documented currently placed measurements for the Disaster Recover.
oParticipated in the preparation of recommendations for Disaster Recovery, Project Budget & Project Plan.
·Consolidation of Business Applications:
oDocumented all business applications running at four data centres
oIdentified and documented the usability of each application including Customers satisfaction level
oAnalyzed all application in each functional area and prepared usability/satisfaction matrix
oPrepared consolidation or replacement recommendations/business case for each functional area
·Testing and Quality Assurance:
oDeveloped Testing/QA standards and procedures
oDeveloped templates for each type of test and test scripts
oImplemented Testing standards and procedures across all development centres
oDeveloped RFP for Setting-up a central Testing Lab for all enterprise applications
·Future IT Strategy:
oAssisted Director Technology & Planning in preparing Future IT Strategy
oParticipated in the development of SLAs and Implementation plans
oParticipated in researching the future technology trends (a study together with Gartner Group)
oDeveloped GAP analysis based on the current IT infrastructure and future trends
oParticipated in the development of future IT Strategy and implementation plans.
·Change Management / Release Management:
oDeveloped Change Management & Release Management Processes, Procedures and Templates
oParticipated in the development of Application Role-out plans
oParticipated in the implementation of Change Management & Release Management Strategy across the Enterprise.
·Data Warehouse / Business Intelligence:
oDocumented Business / Data Requirements from the Business Executives
oDocumented Reporting Requirements and their frequency
oAnalyzed availability of Business Information in different application systems and prepared GAP Analysis
oPrepared feasibility / recommendation report envisioning the development of Enterprise Data Warehouse
·Enterprise Applications Integration (EAI):
oParticipated in the identification and documentation of Enterprise Application Integration requirements
oResearch trends and best practices of EAI together with the Gartner Group
oDeveloped RFI and RFP for the development of Enterprise Application Integration (EAI) methodology and implementation plan
·Data Centres consolidations (four existing data centres)
oIdentified and documented all Hardware Assets / equipments (IT Asset Management).
oIdentified and documented each operational & business applications and system utilities components.
oDeveloped total hardware capacity, storage and usage analysis.
oParticipated in the development of Data Centre’s Consolidation Strategy and plan.
oParticipated in the development of Future Technology Directions.
·Technology research dealing with The GARTNER Group on all IT related issues.