Work experience

Work experience
Jan 2015 - Present

Regional Professional Services Consultant

A10 Networks
  • Perform network design, configuration, installation and troubleshooting of issues relevant to A10 technologies.
  • Assist in day-to-day meetings with customers as required.
  • Provide technical consultations and presentations as needed.
  • Ensure A10 products are designed, configured and deployed to meet customers’ expectations.
  • Work closely with A10 support team to troubleshoot technical issues.
  • Drive complex deployments while working side by side with the customers to solve their unique problems across a variety of use cases.
  • Collaborate across the entire A10 organization to bring access to product and technical teams, to get the right solution delivered and drive feature innovation gathered from customer input.
  • Developing detailed technical plans, communicated both verbally and in writing.
  • Working with sales team in pre-sales activities for critical customers in the region.
  • Managing pre-sales and post-sales project including setting up and agreeing on the project plan, meeting with the customer to set right expectations, technical presentations and preparation of relevant documentations (technical proposal, HLD, LLD, SOW, etc).
Dec 2013 - Jan 2015

Global TAC Engineer

A10 Networks

Started working with A10 Networks as part of the global technical support team. My responsibilities included the followings:

  • Troubleshoot, resolve and document customer reported network issues via phone and/or e-mail. - Provide configuration recommendations and assistance in customer service deployment. - Recreate reported issues in the lab with the customer’s configuration and topology.
  •  Analyze data traces using protocol analyzers to identify anomalies and provide solutions. - Ensure customer reported issues are resolved to the client's satisfaction, in a timely manner.
  • Providing highest level of onsite technical support and consultation for major customers to assure 100% customer's satisfaction.
  • Working in major POCs for top tier customers in the region.
  • Performing professional services duties with highest level of competency for major/critical customers.
Jan 2013 - Jan 2014

Network Engineer


Key Responsibilities:

  • Data networks design and implementation.
  • Projects and handover with customer satisfaction.
  • Dealing with vendors and other subcontractors during the project.
  • Project documentation such as HLD, LLD, NIP etc. - Following up with projects management and sales account managers - Following up with latest Cisco technologies and solutions.
  • Driving the project from designing phase > implementation phase > operational phase.
  • Hands on implementation for core network and various services - Providing network assessments along with recommendation. - Ability to troubleshoot problems and uncover root causes.
  • Network audit, optimization & achieving the best practice.

Major Projects & Technologies:

Gulf International Bank (GIB)

    • Setting up, configuring and operating all of the F5 product lines taking place in the project (LTM, ASM, GTM, LC - Viprions & BigIPs).
    • Defining large volume of applications on the F5 LTM (CRM, SharePoint App, SharePoint Web, Oracle Weblogic, Clearswift, Websense and other banking services).
    • Designing, installing and configuring all Cisco based video conference endpoints and telepresence network infrastructure devices (Codecs C40, C60, MX200, MX300, Cisco VCS, VCSE, MCU, TCS, SAS, WebEx).

King Faisal University (KFU)

    • Providing the professional services for setting up and defining the various applications of the customer on the F5 LTMs.
    • Installing and setting up all Cisco video conference endpoints for this project.
Jan 2012 - Jan 2013

Resident Engineer



Jan 2007 - Jan 2012

Bachelor's degree

King Fahd University of Petroleum & Minerals

Graduated with high GPA from KFUPM with a major GPA of 3.67/4.0 and last year GPA of 3.91/4.0

Senior Design Projects:

  • Smart Islamic prayer clock: the system will actively locate the position's longitude and latitude and then calculates the prayer times through a series of algorithms. After all calculations are ready, the necessary information (prayer times and dates) will be displayed to LCD or plasma screen through a dedicated graphical processing controller.
  • Remotely Controlled Vehicle: fully automated remotely controlled vehicle that included several sensors such as camera, microphone, gyroscope, compass, accelerometer and others. This project was developed by 4 different teams where every team was responsible for a part of the project, the teams were as following; environmental sensing team, low level control team, communication team and the graphical user interface development team.



CCNA Security

Cisco Systems


Cisco Systems

F5 Certified BigIP Administrator

F5 Networks

CCIE Security (Wrttien)

Cisco Systems


Cisco Systems

A10 Networks Certified Application Delivery Engineer (CADE)

A10 Networks


Cisco Systems


Cisco System